Sarah Rivera
Copperas Cove,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Paraprofessional
Lebanon School District R-III
Lebanon, MO
11.2023 - 03.2024
- Assisted students with disabilities in completing daily activities and assignments.
- Provided one-on-one support to students with special education needs.
- Observed individual student performance in order to identify areas of strength or weakness within a subject area or task level.
- Utilized appropriate communication methods such as sign language, picture boards., when necessary.
- Motivated students using feedback and encouragement.
Substitute Teacher
Penmac Staffing
Lebanon, MO
03.2023 - 11.2023
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Engaged students in discussions to promote interest and drive learning.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Helped lead teacher manage class of special education students
- Provided supplemental supervision in classrooms, schoolyards and cafeterias.
- Provided notes and reports on school day activities to primary teacher.
Assistant Manager
Mister Car Wash
Copperas Cove, TX
11.2022 - 12.2022
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Worked closely with customers to understand needs and resolve diverse issues.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Instructed new team members on correct procedures for operations.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Rotated through series of different stations based on team needs.
Key Holder
Mister Car Wash
Copperas Cove, TX
09.2022 - 11.2022
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Partnered with store leadership team to learn and understand management processes and reports.
- Performed store closing tasks to comply with preset store operations guidelines.
- Signed for incoming shipments in manager's absence.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Coached and mentored coworkers in proven sales techniques to facilitate more customer purchases and higher store revenues.
Team Member
Mister Car Wash
Copperas Cove, TX
02.2022 - 09.2022
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Stayed informed of company and store updates from leadership.
- Addressed customer needs, responding to specific requests.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
Team Member
Schlotzsky's
Copperas Cove, TX
08.2021 - 12.2021
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
- Addressed customer needs, responding to specific requests.
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
Education
Bachelor of Science - Communications
Purdue Global
Indianapolis, IN12.2026
Associate of Arts -
Excelsior College
Albany, NY09.2023
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2021
Skills
- Time Management
- Staff training and development
- Workplace Efficiency
- Goal orientated
- Reliable
- Accountable
- Patient and understanding
- Quick learner
- IEP compliance
- Relationship Building
- Helping Students with Special Needs
Timeline
Paraprofessional
Lebanon School District R-III
11.2023 - 03.2024
Substitute Teacher
Penmac Staffing
03.2023 - 11.2023
Assistant Manager
Mister Car Wash
11.2022 - 12.2022
Key Holder
Mister Car Wash
09.2022 - 11.2022
Team Member
Mister Car Wash
02.2022 - 09.2022
Team Member
Schlotzsky's
08.2021 - 12.2021
Bachelor of Science - Communications
Purdue Global
Associate of Arts -
Excelsior College
High School Diploma -
Copperas Cove High School
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