Summary
Overview
Work History
Education
Skills
Groups
References
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Sarah Roberts

Honolulu,HI

Summary

Versatile and results-driven professional with extensive experience in the food service and caregiving sectors, notably at Farmer Boys, where I spearheaded operations to achieve consistent sales growth. Expert in food safety and customer service, I excel in creating memorable guest experiences and fostering team development. Proven ability to enhance operational efficiency and staff performance, demonstrating exceptional leadership and interpersonal skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

IHSS Caregiver

IHSS
06.2018 - Current
  • Teach and Care for disabled children in their home

Restaurant General Manager

Farmer Boys
Las Vegas, USA
12.2020 - 12.2024
  • Successfully managed company operations over a four-year period.
  • I have proven a track record of sales growth year over year, reduced turnover, and internal development for the crew.
  • Highly skilled in all facets of the food service industry and exceeding guest expectations.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Scheduled staff shifts and monitored labor costs.

Associate

Party City Corporation
Redlands, USA
08.2017 - 05.2018
  • Cashier duties as well as opening/ closing
  • Cleanup, training, stocking, etc

Server

T.G.I Fridays
San Bernardino, USA
09.2015 - 07.2017
  • Serving, food prep, side work, opening, closing, cleanup, light bartending, cash handling, hosting, etc

Waitress

Joe's Crab Shack
San Antonio, USA
01.2009 - 04.2014
  • Dancing, singing, serving, cash handling, bartending, hosting, food prep, side work, dishes, bussing, opening, closing, customer service, etc

Waitress/Hostess

Mencius Gourmet
San Antonio, USA
06.2007 - 03.2009
  • Serving, cash handling, hosting, food prep, side work, dishes, bussing, opening, closing, customer service, etc

Waitress

Mama Luna Italian
San Antonio, USA
02.2005 - 04.2007
  • Serving, cleaning, bussing, opening, closing, hosting, cooking, prep, bartending, etc

Education

BBA - Business

San Antonio College
San Antonio, TX
12-2010

High school diploma -

Thomas Jefferson High School
San Antonio, TX
06.2005

Skills

  • Cash Management
  • Thorough Cleaning Proficiency
  • Food Preparation
  • Food Service
  • Customer Service
  • Busser Experience
  • POS
  • Dancing
  • Caregiving
  • Home Care
  • Food Handling
  • Host/Hostess
  • Childcare
  • Bartending
  • Serving Experience
  • Restaurant Management
  • Guest Services
  • Kitchen Experience
  • Restaurant Experience
  • Food Safety

Groups

Troop Leader Girl Scout USA, 05/01/18, Present, Leading a group of 8 young girls through life skill building and badge earning.

References

Carlos Coehlo AM- 702-557-0183

Jose Bailon GM 909-761-5732

Julio Chavez 325-374-3647

Affiliations

  • Avid Hiker and cleanup crew for planet earth.

Accomplishments

  • General Manager of the Quarter
  • Largest sales growth year over year award
  • Largest growth in transaction percentage year over year
  • Biggest decline in turnover and Largest increase in promotions from within

Certification

  • Servsafe July 2024

Languages

Spanish
Limited

References

References available upon request.

Timeline

Restaurant General Manager

Farmer Boys
12.2020 - 12.2024

IHSS Caregiver

IHSS
06.2018 - Current

Associate

Party City Corporation
08.2017 - 05.2018

Server

T.G.I Fridays
09.2015 - 07.2017

Waitress

Joe's Crab Shack
01.2009 - 04.2014

Waitress/Hostess

Mencius Gourmet
06.2007 - 03.2009

Waitress

Mama Luna Italian
02.2005 - 04.2007

BBA - Business

San Antonio College

High school diploma -

Thomas Jefferson High School

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Sarah Roberts