Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Foust

Pikeville

Summary

I am a go-getter! I like to have everything done in a timely manner and do everything to the best of ability. I try to resolve issues without involving management when possible. Teamwork makes the dreamwork! I ask for when help needed and always more than willing to help others.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

BlueCross BlueShield of Tennessee Inc.
08.2025 - Current
  • Respond to written correspondence from members and providers, ensuring accuracy and professionalism.
  • Review claims and other related documentation.
  • Gather and analyze data to formulate and prepare written responses.
  • Collaborate with internal teams to gather necessary information to resolve issues.
  • Address inquiries related to billing, services, and benefits.
  • Collaborate with internal teams to gather necessary information to resolve issues.

Customer Service Associate

Blue Cross Blue Shield of Tennessee
06.2024 - 08.2025
  • Resolve provider issue with claims
  • Assist with authorizations
  • Verify benefit information for members.

Certified Pharmacy Technician

Walgreens
09.2016 - 06.2024
  • Customer service
  • Bill insurance
  • Call insurance when needed
  • Fill prescription
  • Drug Inventory

Certified Pharmacy Technician

Rite Aid
08.2016 - 09.2016
  • Customer service
  • Bill insurance
  • Call insurance when needed
  • Fill prescriptions
  • Drug Inventory

Customer Associate

Rite Aid
01.2012 - 08.2014
  • Customer service

Education

Pharmacy Technician Certificate - Pharmacy

Chattanooga State Community College
Chattanooga, Tennessee
08.2014

High School Diploma - undefined

Bledsoe County High School
Pikeville, Tennessee
05.2011

Skills

  • Customer service
  • Computer Skills
  • Insurance billing
  • Problem solving skills
  • Attention to detail

Timeline

Customer Service Representative

BlueCross BlueShield of Tennessee Inc.
08.2025 - Current

Customer Service Associate

Blue Cross Blue Shield of Tennessee
06.2024 - 08.2025

Certified Pharmacy Technician

Walgreens
09.2016 - 06.2024

Certified Pharmacy Technician

Rite Aid
08.2016 - 09.2016

Customer Associate

Rite Aid
01.2012 - 08.2014

Pharmacy Technician Certificate - Pharmacy

Chattanooga State Community College

High School Diploma - undefined

Bledsoe County High School