I am a go-getter! I like to have everything done in a timely manner and do everything to the best of ability. I try to resolve issues without involving management when possible. Teamwork makes the dreamwork! I ask for when help needed and always more than willing to help others.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
BlueCross BlueShield of Tennessee Inc.
Chattanooga, TN
08.2025 - Current
Respond to written correspondence from members and providers, ensuring accuracy and professionalism.
Review claims and other related documentation.
Gather and analyze data to formulate and prepare written responses.
Collaborate with internal teams to gather necessary information to resolve issues.
Address inquiries related to billing, services, and benefits.
Collaborate with internal teams to gather necessary information to resolve issues.