Sarah Foust
Pikeville
Summary
I am a go-getter! I like to have everything done in a timely manner and do everything to the best of ability. I try to resolve issues without involving management when possible. Teamwork makes the dreamwork! I ask for when help needed and always more than willing to help others.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
BlueCross BlueShield of Tennessee Inc.
08.2025 - Current
- Respond to written correspondence from members and providers, ensuring accuracy and professionalism.
- Review claims and other related documentation.
- Gather and analyze data to formulate and prepare written responses.
- Collaborate with internal teams to gather necessary information to resolve issues.
- Address inquiries related to billing, services, and benefits.
- Collaborate with internal teams to gather necessary information to resolve issues.
Customer Service Associate
Blue Cross Blue Shield of Tennessee
06.2024 - 08.2025
- Resolve provider issue with claims
- Assist with authorizations
- Verify benefit information for members.
Certified Pharmacy Technician
Walgreens
09.2016 - 06.2024
- Customer service
- Bill insurance
- Call insurance when needed
- Fill prescription
- Drug Inventory
Certified Pharmacy Technician
Rite Aid
08.2016 - 09.2016
- Customer service
- Bill insurance
- Call insurance when needed
- Fill prescriptions
- Drug Inventory
Customer Associate
Rite Aid
01.2012 - 08.2014
- Customer service
Education
Pharmacy Technician Certificate - Pharmacy
Chattanooga State Community College
Chattanooga, Tennessee08.2014
High School Diploma - undefined
Bledsoe County High School
Pikeville, Tennessee05.2011
Skills
- Customer service
- Computer Skills
- Insurance billing
- Problem solving skills
- Attention to detail
Timeline
Customer Service Representative
BlueCross BlueShield of Tennessee Inc.
08.2025 - Current
Customer Service Associate
Blue Cross Blue Shield of Tennessee
06.2024 - 08.2025
Certified Pharmacy Technician
Walgreens
09.2016 - 06.2024
Certified Pharmacy Technician
Rite Aid
08.2016 - 09.2016
Customer Associate
Rite Aid
01.2012 - 08.2014
Pharmacy Technician Certificate - Pharmacy
Chattanooga State Community College
High School Diploma - undefined
Bledsoe County High School