Sarah Rogers
Claxton,GA
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Enmarket
Pembroke, GA
06.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Server
Fordham's Farmhouse
Statesboro, GA
03.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
Sales Associate
Dollar Tree
Statesboro, GA
12.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Team Member
McDonald's
06.2021 - 09.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Food Fresh
Claxton, GA
01.2019 - 06.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Medical Assistant - Medical Assisting
Ogeechee Technical College
Statesboro, GA05.2024
GED -
Ogeechee Technical College
Statesboro, GA05.2022
Skills
- Understanding Customer Needs
- Upselling Products and Services
- Issue and Complaint Resolution
- Efficient and Detail-Oriented
- Cash Register Operations
- Telephone Management
Timeline
Customer Service Representative
Enmarket
06.2022 - Current
Server
Fordham's Farmhouse
03.2022 - 08.2022
Sales Associate
Dollar Tree
12.2021 - 02.2022
Team Member
McDonald's
06.2021 - 09.2021
Cashier
Food Fresh
01.2019 - 06.2019
Medical Assistant - Medical Assisting
Ogeechee Technical College
GED -
Ogeechee Technical College
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