Sarah Romero
Longmont,CO
Summary
Dynamic and adaptable professional with a strong background in healthcare, including experience at The Peaks Care Center. Recognized for exceptional customer service and effective teamwork, I excel in maintaining confidentiality and ensuring client safety. Proficient in medical record management and skilled in active listening, I consistently foster positive relationships with clients.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
QMAP
The Peaks Care Center
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Massage Therapist
Self/Essential Body Care
02.2015 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Medical Records Clerk
Ace Home Nursing Agency
03.2008 - 01.2010
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Personal Caregiver
Zandstra Family
11.2006 - 02.2008
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Education
Associate of Applied Science - Massage Therapy
Institute of Business And Medical Careers
Longmont, CO10-2014
QMAP
State of Colorado
Boulder, CO08-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Calm under pressure
- Active listening
Professional Profile
I am seeking a QMAP position in a professional care center that focuses on residents needs. Utilizing my medical background and many years experience as a QMAP, I am a committed, self motivated health care provider who seeks quality treatment outcomes.
Certification
QMAP
CPR/AED/First Aid
HIPPA Training Regulations
Orthopedic Massage for the upper and Mid body
Holistic Wellness Counseling
Nutrition
Timeline
QMAP
The Peaks Care Center
10.2023 - Current
Massage Therapist
Self/Essential Body Care
02.2015 - Current
Medical Records Clerk
Ace Home Nursing Agency
03.2008 - 01.2010
Personal Caregiver
Zandstra Family
11.2006 - 02.2008
Associate of Applied Science - Massage Therapy
Institute of Business And Medical Careers
QMAP
State of Colorado
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