Sarah Roy
Seabrook,NH
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Travel centers of America
Greenland, New Hampshire
01.2018 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Ensured that customer service standards were met or exceeded at all times.
- Motivated and led team members to work together to achieve targets.
- Coordinated with the General Manager to develop and implement strategic plans.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Ensured compliance with company policies, procedures, and regulations.
- Managed payroll, scheduling, and timekeeping systems accurately and efficiently.
- Delegated work to staff, setting priorities and goals.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
Education
High School Diploma -
Sanborn Regional
Kingston, NH06-2009
Some College (No Degree) - Paralegal Studies
Hudson University
Bangor, ME Skills
- Strategic planning skill
- Training and development skill
- Team leadership expertise
- Business operations background
- Employee scheduling
- Staff management
- Team leadership strength
- Promotions implementation
- Sales forecasting
- Inventory control
- Customer retention
- Menu development
- Sales techniques
- Customer relationship management (CRM)
- Budget control
- Operations management
Timeline
Assistant General Manager
Travel centers of America
01.2018 - Current
High School Diploma -
Sanborn Regional
Some College (No Degree) - Paralegal Studies
Hudson University