Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Rymer

Toledo

Summary

Customer-focused, performance driven EMD/EMT-B with extensive experience and verifiable success in the areas of dispatch and emergency medicine. Strong ability to develop strategic plans and drive execution to drive business goals, employee productivity, and a high standard of care to the public we serve. Dedicated and established leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.

Overview

8
8
years of professional experience

Work History

EMS Dispatcher

Lucas County RCOG
12.2019 - Current
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Followed established protocols for professional handling of emergency situations.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch units such as police, fire, and EMS while tracking data in real-time environments.
  • Dispatched and coordinated emergency services teams according to high-priority calls.

EMT-Basic

First Care Ambulance
01.2018 - 12.2019
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.

Front Desk Associate

European Wax Center
08.2016 - 11.2018
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Server

Waffle House
03.2015 - 08.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

EMT-B - EMS

Owens Community College
Perrysburg, OH
11.2017

Associates - Psychobiology

University of Toledo
Toledo, OH
05.2017

Skills

  • Emergency Treatment Procedures
  • Dispatcher Monitoring
  • Information Documentation
  • Data Entry
  • Treatment Protocols
  • Information Intake
  • Reading Comprehension
  • Client Rapport-Building

Timeline

EMS Dispatcher

Lucas County RCOG
12.2019 - Current

EMT-Basic

First Care Ambulance
01.2018 - 12.2019

Front Desk Associate

European Wax Center
08.2016 - 11.2018

Server

Waffle House
03.2015 - 08.2016

EMT-B - EMS

Owens Community College

Associates - Psychobiology

University of Toledo

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Sarah Rymer