Sarah Sachs
Whitestown,IN
Summary
Detail-focused with a strong background in administrative office management. Successfully streamlined office operations and improved workflow efficiency in previous roles. Demonstrated expertise in team leadership and organizational skills.
Overview
10
10
years of professional experience
Work History
Administrative Office Manager
ATI Physical Therapy
11.2024 - Current
- Managed daily office operations, ensuring efficient workflow and adherence to organizational policies.
- Coordinated scheduling clients, optimizing resource allocation and appointment management.
- Developed and implemented administrative procedures, enhancing office efficiency and communication channels.
- Facilitated interdepartmental communication, promoting teamwork and operational effectiveness across various functions.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Improved communication between departments for better collaboration and problem-solving.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Greeted and interacted warmly with patients both in-person and by phone, fostering a positive and welcoming clinic environment.
- Managed efficient patient check-in, intake, and registration processes, ensuring accurate completion of paperwork and medical forms.
- Onboarded new patients by reviewing documentation, verifying insurance benefits, and assisting with required forms.
- Scheduled, rescheduled, and coordinated patient appointments to support clinician availability and optimize clinic flow.
- Answered incoming phone calls, processed inquiries, and handled appointment bookings for new and returning patients.
- Contributed to improved clinic financial performance, helping move the company into a positive budget position.
- Assisted clinicians with direct patient care, including guiding therapeutic exercises and supporting home exercise program instruction.
- Monitored patient progress and communicated relevant updates to the therapy team.
- Faxed documents, managed incoming/outgoing records, and documented reports accurately.
- Reached out to referring doctors to obtain necessary paperwork and maintain continuity of care.
- Led team meetings to improve communication, workflow efficiency, and clinic operations.
Team Coordinator
Indianapolis Colts
09.2022 - 07.2024
- Supported multiple departments by documenting key organizational activities and events, ensuring leadership had accurate and timely visual records for internal communication, presentations, and reporting.
- Managed and organized a large-scale digital asset management system, maintaining meticulous tagging, cataloging, and retrieval processes to ensure executives and staff could quickly access needed materials.
- Curated online content and prepared materials, demonstrating strong project coordination, deadline management, and quality control.
- Provided quality assurance under tight turnaround requirements, ensuring all deliverables met organizational standards before being shared with leadership or external stakeholders.
- Maintained and organized equipment and inventory, overseeing tracking, upkeep, and readiness—ensuring seamless daily operations and minimizing disruptions.
Team Coordinator
Arizona Diamondbacks
01.2016 - 05.2020
- Managed high-volume workflows across multiple departments, ensuring timely delivery of assets, clear communication, and efficient coordination of daily requests.
- Streamlined internal processes, including restructuring a request-management system to improve communication efficiency and turnaround times.
- Maintained and organized large-scale digital archives by standardizing naming conventions, metadata, and filing systems for long-term accessibility.
- Partnered with marketing, publications, executive leadership, and external stakeholders to support initiatives, provide timely materials, and maintain brand consistency.
- Coordinated and fulfilled daily requests from internal teams, corporate partners, and external organizations, ensuring accurate and professional delivery.
- Managed outside vendors, including scheduling, communication, and project oversight to meet event and organizational needs.
- Built strong working relationships with staff at all levels through consistent, reliable, and professional communication.
- Supported social media and marketing efforts by providing timely materials and ensuring alignment with organizational goals.
- Coordinated operational needs for on-site and off-site events, ensuring proper documentation, coverage, and delivery of required materials.
- Assisted with corporate initiatives, special events, and publications by providing organized resources and maintaining efficient workflows.
Education
Bachelor of Arts -
Columbia College Chicago
Chicago, ILSkills
- Office administration
- Scheduling and calendar managment
- Training and enablement
- Strong interpersonal skills
- Inventory control
- File system optimization
- Time management
- Detail-oriented approach
- Records and database management
- Critical thinking
- Active listening
- Workflow optimization
- Customer service
Languages
English
American Sign Language
Professional Working
Timeline
Administrative Office Manager
ATI Physical Therapy
11.2024 - Current
Team Coordinator
Indianapolis Colts
09.2022 - 07.2024
Team Coordinator
Arizona Diamondbacks
01.2016 - 05.2020
Bachelor of Arts -
Columbia College Chicago