Sarah Sailor
Antioch,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bakery Manager
Publix Grocery Store
Murfreesboro, TN
03.2025 - Current
- Managed daily bakery operations ensuring product quality and freshness.
- Trained staff on baking techniques and food safety protocols.
- Implemented inventory control procedures to reduce waste and optimize stock levels.
- Collaborated with team members to develop new product offerings based on customer preferences.
- Scheduled staff to meet peak demand periods while maintaining operational efficiency.
- Enhanced customer service by overseeing the presentation of baked goods and store displays.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Assistant Bakery Manager
Publix Grocery Store
Antioch, TN
07.2021 - 03.2025
- Assisted in managing bakery operations to ensure product quality and freshness.
- Trained new staff on baking techniques and safety protocols.
- Developed schedules to optimize labor efficiency and meet production demands.
- Monitored inventory levels to maintain adequate stock of ingredients and supplies.
- Collaborated with team members to enhance product presentation and customer appeal.
- Conducted regular quality checks to ensure adherence to company standards for baked goods.
Waitress
Italian Restaurant
Nashville, TN
01.2015 - 01.2018
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Trained new waitstaff on menu offerings, service protocols, and customer engagement techniques.
- Monitored dining area cleanliness and organization, ensuring compliance with health standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Assistant Bakery/Deli Manager
Kroger
La Vergne, TN
01.2005 - 01.2015
- Supervised bakery and deli operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on product preparation and customer service techniques.
- Managed inventory levels, reducing waste through effective stock management practices.
- Implemented new processes to enhance efficiency in food preparation and display setups.
Education
High School Diploma -
Cascade School
Bell Buckle, TN05-2004
Skills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Allergy awareness
- Business management
- Expense tracking
- Display upkeep
- Staff coaching and training
- Multitasking and prioritizing
- Employee training
Certification
- CPR Training - Feb 2020-Feb 2027
Timeline
Bakery Manager
Publix Grocery Store
03.2025 - Current
Assistant Bakery Manager
Publix Grocery Store
07.2021 - 03.2025
Waitress
Italian Restaurant
01.2015 - 01.2018
Assistant Bakery/Deli Manager
Kroger
01.2005 - 01.2015
High School Diploma -
Cascade School