Sarah Sanchez
El Paso,TX
Summary
Dynamic HR Benefits Specialist with a proven track record at ADP, enhancing employee satisfaction and retention through comprehensive benefits packages and effective communication strategies. Skilled in compensation analysis and leadership, adept at labor law compliance and resolving complex issues. Achieved significant improvements in benefits understanding and credit management at Alorica.
Overview
1
1
year of professional experience
Work History
Human Resources Benefits Specialist
ADP
04.2024 - Current
- Enhanced employee satisfaction by effectively managing benefits enrollment and addressing concerns in a timely manner.
- Assisted in the development of comprehensive benefits packages to attract top talent and retain existing employees.
- Supported HR team members with various tasks related to recruitment, onboarding, training, performance management, and employee relations as needed.
- Improved overall employee understanding of benefit options through targeted communication campaigns tailored to specific demographics.
Credit Card Specialist
Alorica
12.2023 - Current
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Implemented strategies to reduce risk of credit card fraud and identity theft.
- Researched and resolved customer complaints and disputes related to credit card accounts.
- Coordinated with other departments to verify timely and accurate processing of credit card applications and payments.
Education
Associate of Applied Science - Medical Assisting
Southwest University
El Paso, TX07-2022
Skills
- Compensation analysis
- Retirement planning
- HR policies expertise
- Labor law compliance
- FMLA comprehension
- Leadership skills
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Benefits Specialist
ADP
04.2024 - Current
Credit Card Specialist
Alorica
12.2023 - Current
Associate of Applied Science - Medical Assisting
Southwest University
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