Proven customer service expert with a history at Walmart, adept in warranty processing and service scheduling. Excelled in building client relationships, evidenced by consistent positive feedback and repeat business. Demonstrates empathy and patience, ensuring customer needs are met efficiently.. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
I was prior service in the military which taught me a lot of patience and respect. I had a really great experience and learned a lot about Discipline, responsibility, and determination. During my time I adapted to a structured environment, built lasting relationships with fellow recruits and improved my emotional intelligence.