Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sarah Sanders

Raleigh,NC

Summary

Proven customer service expert with a history at Walmart, adept in warranty processing and service scheduling. Excelled in building client relationships, evidenced by consistent positive feedback and repeat business. Demonstrates empathy and patience, ensuring customer needs are met efficiently.. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Cashier

Food Lion
07.2022 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Automotive Service Writer

Walmart
04.2023 - 12.2023
  • Answered service department phone and responded promptly to questions and messages.
  • Provided excellent customer service, consistently receiving positive feedback from clients on surveys and online reviews.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.

Education

High School Diploma -

Knightdale High School
Knightdale, NC
05-2023

Skills

  • Empathy and patience
  • Customer Service
  • Warranty processing
  • Estimating costs
  • Service Scheduling

Accomplishments

I was prior service in the military which taught me a lot of patience and respect. I had a really great experience and learned a lot about Discipline, responsibility, and determination. During my time I adapted to a structured environment, built lasting relationships with fellow recruits and improved my emotional intelligence.

Timeline

Automotive Service Writer

Walmart
04.2023 - 12.2023

Cashier

Food Lion
07.2022 - 04.2024

High School Diploma -

Knightdale High School
Sarah Sanders