SARAH SANTANA
Hartford,CT
Summary
Enthusiastic and approachable professional seeking growth in a lively workplace. Passionate about delivering outstanding service and fostering genuine connections. Eager to utilize strong communication and organizational skills to enhance team dynamics and create memorable experiences for all.
Overview
4
4
years of professional experience
Work History
Receptionist
Avery Heights CHD
Hartford, CT
02.2022 - Current
- Warmly welcome residents, visitors, and guests, making everyone feel comfortable and valued.
- Answer calls with patience and care, actively listen to concerns, and direct callers to the appropriate team member for further assistance.
- Coordinate patients' transportation, ensuring they can attend essential medical appointments while addressing any accessibility or support needed.
- Assisting with other related clerical duties, such as photocopying, faxing, filing, and managing paperwork, to keep things organized and running smoothly.
- Supporting new residents and families with the transition process, offering guidance, and compassionate care.
Front End Associate/ Cashier
Walmart
Hartford, CT
09.2020 - 02.2022
- Answered calls from customers regarding store status and hours.
- Assisted customers with returns, store purchases, and protective plans.
- Trained new employees on store policies, services, and register operations.
- Restocked and arranged products on the front lines to boost sales.
- Understood and considered customers' perspectives to enhance their experience.
Education
Bachelor of Arts - Social Work
Central Connecticut State University
New Britain, CT01-2027
Dental Assisting Certification -
Manchester Community College
CT05.2024
Skills
- Problem Solver
- Communication
- Bilingual
- Leadership
- Time management
- Organization
- A quick learner
- Team-oriented
Timeline
Receptionist
Avery Heights CHD
02.2022 - Current
Front End Associate/ Cashier
Walmart
09.2020 - 02.2022
Bachelor of Arts - Social Work
Central Connecticut State University
Dental Assisting Certification -
Manchester Community College
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