Alaa Mohamed
Fairfax,VA
Summary
Motivated business administration student at Northern Virginia Community College with plans to transfer into a 4-year institution to major in cyber security. Seeking an internship or entry-level opportunity to apply my knowledge of information security, risk management, and ethical hacking while gaining practical experience in the cyber security field. Dedicated to developing strong technical and problem-solving skills that will contribute to protecting data and infrastructure in a dynamic industry.
Overview
2
2
years of professional experience
Work History
Receptionist
Dr. Tewodros Gedamu & Associates
08.2023 - Current
- Greeted and assisted 30+ visitors and customers daily, providing friendly and knowledgeable service.
- Confirmed appointments, verify insurances communicated with clients, and updated client records.
- Accurately confirmed and scheduled 20+ appointments daily, verified insurance information for 100% of clients, and maintained up-to-date records for 300+ patients in the database.
- Handled and prioritized 30+ daily customer interactions across calls, emails, and faxes, ensuring timely and accurate communication in a timely manner.
- Kept reception area clean and neat to give visitors positive first impression.
- Efficiently prescreened 20 patients daily, performing retinal photography and visual field.
Cashier
Chipotle
10.2022 - 08.2023
- Greeted over 50 customers daily, ensuring a positive first impression and responding promptly to their needs.
- Operated cash register, handling 100+ transactions daily (cash, check, and credit card) with accuracy, minimizing discrepancies and ensuring smooth checkout experiences.
- Collaborated with a team of 10+ coworkers to maintain an efficient workflow, ensuring customer inquiries were addressed promptly, leading to improved service efficiency and team cohesion.
Education
Bachelor of Science - Cybersecurity
North Virginia Community College
Annandale, VA01.2025
Skills
Proficient in software applications including Excell, Microsoft Word, and Powerpoint
Excellent at oral and written communication
Familiar with Google (docs, slides, Gmail, etc)
Ability to work under pressure
Python
Fast learner
Data Entry
Work in both a team and individually
Problem solver
Excellent at oral and written communication
Languages
Arabic
Native or Bilingual
Timeline
Receptionist
Dr. Tewodros Gedamu & Associates
08.2023 - Current
Cashier
Chipotle
10.2022 - 08.2023
Bachelor of Science - Cybersecurity
North Virginia Community College