Sarah Saukerson
Shakopee,MN
Summary
Dedicated individual with a strong work and moral ethic and attention to detail, honed at SMSC Gaming Enterprise. Proven ability to enhance customer satisfaction through proactive service and effective teamwork. Skilled in multitasking and maintaining a professional environment, ensuring a positive experience for guests while managing high-volume transactions efficiently.
Overview
14
14
years of professional experience
Work History
Dishwasher
SMSC Gaming Enterprise
Prior Lake, MN
07.2023 - Current
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Restaurant Busser
SMSC Gaming Enterprise
Prior Lake, MN
06.2022 - 07.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Room Service Server
SMSC Gaming Enterprise
Prior Lake, MN
11.2021 - 06.2022
- Served meals to customers according to established guidelines.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Restaurant Cashier
SMSC Gaming Enterprise
Prior Lake, MN
04.2021 - 11.2021
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers.
Snack Bar Attendant
SMSC Gaming Enterprise
Prior Lake, MN
07.2019 - 04.2021
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Delivered exceptional customer service by attending to individual needs and preferences.
- Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
Facility Custodian
SMSC Gaming Enterprise
Prior Lake, MN
09.2018 - 07.2019
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
Sandwich Artist
Subway
Shakopee, MN
02.2018 - 06.2018
- Kept workplace clean and organized in line with restaurant policies.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Consumables Associate
Wal-Mart
Shakopee, MN
02.2014 - 05.2014
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Operated cash register to record transactions accurately and efficiently.
Customer Service Representative
Superamerica
Shakopee, MN
01.2014 - 02.2014
- Ensured a clean and safe environment for customers through regular maintenance of gas station facilities.
- Managed merchandise displays within the convenience store area; driving impulse purchases from visitors.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
Cashier
Wal-Mart
Shakopee, MN
03.2013 - 10.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Seasonal Cashier
Target
Shakopee, MN
10.2012 - 01.2013
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
Sales Associate
Dollar General
Shakopee, MN
08.2012 - 10.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Kept building spaces premises clean inside and outside.
Temp Team Member
Jo-Ann Fabrics
Shakopee, MN
04.2012 - 05.2012
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Stock inventory, construct shelves and racks to prepare new store for opening day.
Seasonal Cashier
Target
Shakopee, MN
11.2011 - 12.2011
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Shakopee High School
Shakopee, MNSkills
- Strong work ethic
- Attention to detail
- Organizational strengths
- Fast-paced environment
- Multitasking and organization
- Punctual and reliable
- Teamwork and collaboration
- Proactive and Self-motivated
- Clear communication
- Guest relations
- Honest
- Sincere
Additional Information
Passionate about volunteering and helping the community.
Timeline
Dishwasher
SMSC Gaming Enterprise
07.2023 - Current
Restaurant Busser
SMSC Gaming Enterprise
06.2022 - 07.2023
Room Service Server
SMSC Gaming Enterprise
11.2021 - 06.2022
Restaurant Cashier
SMSC Gaming Enterprise
04.2021 - 11.2021
Snack Bar Attendant
SMSC Gaming Enterprise
07.2019 - 04.2021
Facility Custodian
SMSC Gaming Enterprise
09.2018 - 07.2019
Sandwich Artist
Subway
02.2018 - 06.2018
Consumables Associate
Wal-Mart
02.2014 - 05.2014
Customer Service Representative
Superamerica
01.2014 - 02.2014
Cashier
Wal-Mart
03.2013 - 10.2013
Seasonal Cashier
Target
10.2012 - 01.2013
Sales Associate
Dollar General
08.2012 - 10.2012
Temp Team Member
Jo-Ann Fabrics
04.2012 - 05.2012
Seasonal Cashier
Target
11.2011 - 12.2011
Shakopee High School