Sarah Scheper
Bowling Green,OH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Print Associate
Staples, The Office Supply Superstore
05.2023 - Current
- Provided exceptional customer service, resulting in increased client loyalty and satisfaction levels.
- Enhanced print quality by consistently calibrating and maintaining printing equipment.
- Maintained a clean, organized, and safe working environment to promote productivity among team members.
- Collaborated with team members to ensure timely delivery of high-quality print materials.
- Developed strong relationships with clients, leading to repeat business opportunities and positive referrals.
Customer Service Representative
Domino's Pizza
06.2020 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, OH05.2025
Skills
- Problem-solving abilities
- Problem Resolution
- Order Processing
- Building rapport
Timeline
Print Associate
Staples, The Office Supply Superstore
05.2023 - Current
Customer Service Representative
Domino's Pizza
06.2020 - 08.2022
Bachelor of Science - Criminal Justice
Bowling Green State University
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