Sarah Schirmbeck
Lincoln,USA
Summary
Sales and Revenue Operations Manager at Amazon Web Services with expertise in process optimization and stakeholder engagement. Achieved over 50% reduction in billing turnaround time through innovative data management strategies, enhancing productivity and compliance. Proven ability to collaborate with cross-functional teams to streamline processes and control costs, consistently exceeding business targets. Strong background in operational and budget management, with a focus on building relationships and problem-solving in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales and Revenue Operations Manager
Amazon Web Services
Sacramento, CA
09.2022 - Current
- Owns and delivers all financial transactions for Professional Services including monthly billing, credit and rebills, prepayments, support revenue and cost accrual reconciliations and reporting.
- Provides day to day support of to stakeholders inquiries while adhering to defined SLAs.
- Invented new ways to define and measure program effectiveness and organizational productivity.
- Coordinates with teams across Leadership, Business Advisory, Finance, Accounting, Tax, Legal, HR, Financial Operations teams, and IT to ensure that the Standard Operations Procedures are followed and implemented.
- Able to dive deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of billing activities.
- Led necessary UAT testing as part of market expansion launches and SFDC, Commerce Platform, Clipper and OFA troubleshooting as needed.
Export Manager
K&S World Trading
Sacramento, CA
06.2016 - 09.2022
- Oversee the exportation of all goods and certify compliance to all organizational policies and procedures while monitoring and auditing all financial and foreign currency conversion processes and transactions.
- Create and prepare all export documents within the required time frame and handle the scheduling of efficient shipping activities while determining appropriate transportation methods.
- Developed deep knowledge on Egyptian custom policies and procedures to increase invoice accuracy and decrease level of error.
Program Technician
State of California Dept. of Public Health
Sacramento, CA
02.2021 - 09.2022
- Perform the entry of sensitive customer and account data from source documents in a timely, accurate, and efficient manner in accordance with state confidentiality standards.
- Guarantee adherence and compliance with all data integrity and security policies as part of assigned duties.
- Designed and implemented an improvement plan to maximize efficiency within the department to reduce wait times for customers, resulting in a decrease in turnaround time from 17 weeks to 8-10 weeks.
Financial Sales Consultant
Wells Fargo
Sacramento, CA
07.2019 - 02.2021
- Conducted extensive analysis into clients’ financial information to develop strategies to meet client financial objectives.
- Oversaw the system migration of client data while maintaining current client details and continuing to drive recruitment of new clients.
- Increased qualifying leads by 50% by building tools to identify prospective customers.
- Increased customer satisfaction within the entire branch by implementing customer service improvements and communication standards.
Education
Bachelor of Science (B.Sc.) - Mechanical Engineering
Sacramento State University
Sacramento, California01.2023
Skills
- Microsoft Office and Google Suite
- Salesforce proficiency
- Regulatory compliance
- Process optimization
- Customer relationship management
- Stakeholder engagement
- Effective communication
- Cross-functional collaboration
- Contract analysis and recommendations
- Data management and analysis
Certification
Certified Cloud Practitioner
Personal Mission
I firmly believe that hard work and dedication are the cornerstones of achieving success in life. If my resume does not showcase specific expertise that you deem essential for this role, I can assure you that I am an avid learner who thrives in challenging environments and requires minimal guidance.
References
References available upon request.
Timeline
Sales and Revenue Operations Manager
Amazon Web Services
09.2022 - Current
Program Technician
State of California Dept. of Public Health
02.2021 - 09.2022
Financial Sales Consultant
Wells Fargo
07.2019 - 02.2021
Export Manager
K&S World Trading
06.2016 - 09.2022
Bachelor of Science (B.Sc.) - Mechanical Engineering
Sacramento State University
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