Sarah Schroader
San Antonio,TX
Summary
Professional in pet care with significant experience in grooming and styling pets to meet high standards. Strong focus on collaboration, consistently achieving results through adaptability and reliability. Expertise in breed-specific grooming techniques, customer communication, and maintaining safe and clean work environment. Known for patient and compassionate approach, ensuring positive experience for pets and their owners.
Overview
13
13
years of professional experience
Work History
Customer Engagement Leader
PetSmart
01.2018 - 09.2022
- Managed safe handling and care of pets to prioritize well-being.
- Conducted training for new pet care associates in adherence to pet-care standards.
- Served as customer service lead, addressing inquiries and resolving issues.
- Supervised store operations, overseeing opening and closing tasks.
Grooming Salon Leader
PetSmart
07.2018 - Current
- Delivered safe handling practices for all pets in grooming environment.
- Recognized critical stress indicators and demonstrated knowledge of dog anatomy.
- Tailored proper care strategies for dogs, enhancing service quality.
- Promoted bath and grooming packages according to pet needs.
Store Manager
Style Encore
08.2016 - 01.2018
Full Time Assistant Manager
rue21
01.2013 - 09.2016
Education
High school or equivalent - undefined
Bullock Creek High School
Skills
- Leadership and management
- Client service excellence
- Effective communication
- Talent acquisition
- Employee training programs
- Retail management
- Healthcare terminology
- Sales enhancement techniques
- Animal care knowledge
Timeline
Grooming Salon Leader
PetSmart
07.2018 - Current
Customer Engagement Leader
PetSmart
01.2018 - 09.2022
Store Manager
Style Encore
08.2016 - 01.2018
Full Time Assistant Manager
rue21
01.2013 - 09.2016
High school or equivalent - undefined
Bullock Creek High School