Sarah Seagroves
Raleigh,North Carolina
Summary
Experienced Sales Specialist with a record of delivering exceptional customer satisfaction and achieving substantial revenue growth at Home Depot. Proficient in engaging customers, implementing effective promotional strategies, and driving process improvement to consistently exceed sales targets and minimize stockouts. Skilled in analyzing sales data to make informed strategic decisions and enhancing team performance through comprehensive training programs.
Overview
8
8
years of professional experience
Work History
Sales Specialist
Home Depot
02.2020 - Current
- Focused on enhancing client satisfaction, driving notable sales improvements throughout five years with Home Depot.
- Assist customers with product selection, resulting in increased sales and customer satisfaction
- Consistently exceed sales targets through effective client engagement and upselling techniques, contributing to significant revenue gains
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Conducted detailed discussions with clients to determine requirements and finalize agreements.
- Informed customers of promotions to increase sales productivity and volume.
Warehouse Associate
Amazon
06.2020 - 12.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service Representative
Conduent
07.2017 - 01.2019
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma - undefined
Middle Creek High School
Apex, NCSkills
- Consecutive sales
- Call center operations
- Customer interactions
- Perfect attendance
- Attention to detail
Accomplishments
Over achieving sales goals for 3+ years
Timeline
Warehouse Associate
Amazon
06.2020 - 12.2020
Sales Specialist
Home Depot
02.2020 - Current
Customer Service Representative
Conduent
07.2017 - 01.2019
High School Diploma - undefined
Middle Creek High School
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