Sarah Shahen
San Diego,California
Summary
One of my key achievements as a Medical Assistant has been providing high-quality patient care while helping improve the efficiency of daily clinic operations. I have successfully assisted healthcare providers with patient examinations and procedures, maintained accurate medical records, coordinated appointments, and ensured patients received professional and compassionate care. I am recognized for my reliability, strong organizational skills, attention to detail, and ability to work effectively in fast-paced medical environments while maintaining patient confidentiality and delivering excellent service.
Overview
7
7
years of professional experience
Work History
Medical Assistant
San Ysidro Health
10.2023 - Current
- Assisted in patient intake processes, ensuring accurate completion of medical histories and documentation.
- Managed scheduling for patient appointments, optimizing office workflow and reducing wait times.
- Conducted vital sign assessments and prepared patients for neurological examinations with attention to detail.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Trained new medical assistants on office protocols and procedures, fostering a cohesive team environment.
- Implemented electronic health record (EHR) updates, ensuring accuracy of patient information for clinical staff use.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
MEDICAL ASSISTANT
East County Neurology Associates
09.2021 - 10.2023
- Complete intakes, including measuring vital signs and documenting symptoms.
- I have experience doing front and back office work. Give the patient an alert phone.
- Use the Office Ally EHR system
- I have experience with giving B-12 injections and migraines.
- I have experience requesting a patient visit or procedure from Insurance Community Care, Golden prospect Primary Care. S.D Pace....
- Oversee patient check-in by pulling charts, checking data, and organizing paperwork
- Managed effective patient intakes by collecting dates, documenting vital signs, and updating charts.
- Complete intakes, measure vital signs, and document symptoms
- Support medical staff by answering phones and preparing new patient information
- Maintain team productivity by organizing charts, insurance forms, and patient documentation.
- Efficiently coordinated desk schedules based on patient and provider availability Recording vital statistics and information of patient's medical history in medical records
MEDICAL ASSISTANT
San Ysidro Health Paradise Hills
01.2020 - 03.2020
- Have been using the Nextgen system
- Complete intakes, measure vital signs, and document symptoms. Know how to do patient EKGs.
- Keep equipment ready for use with scheduled cleaning and sanitizing.
- Conducting interviews with patients to obtain medical information and measuring vital signs, weight and height
- Presenting patients to examination rooms and preparing them for doctors.
- Explaining treatment procedures, medications, diets or doctor's instructions to patients
- Preparing treatment rooms for patients' examinations and maintaining the cleanliness and hygiene of rooms.
- Giving a COVID Patient a Different Type Vaccine
Education
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute
Chula Vista, CALIFORNIA03.2020
Skills
Assisted in managing patient flow effectively
Supported communication in two languages to enhance service delivery(English/Arabic)
Languages
Arabic
Native or Bilingual
Timeline
Medical Assistant
San Ysidro Health
10.2023 - Current
MEDICAL ASSISTANT
East County Neurology Associates
09.2021 - 10.2023
MEDICAL ASSISTANT
San Ysidro Health Paradise Hills
01.2020 - 03.2020
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute