Sarah Shahen
San Diego,California
Summary
One of my key achievements as a Medical Assistant has been providing high-quality patient care while helping improve the efficiency of daily clinic operations. I have successfully assisted healthcare providers with patient examinations and procedures, maintained accurate medical records, coordinated appointments, and ensured patients received professional and compassionate care. I am recognized for my reliability, strong organizational skills, attention to detail, and ability to work effectively in fast-paced medical environments while maintaining patient confidentiality and delivering excellent service.
Overview
7
7
years of professional experience
Work History
Medical Assistant
San Ysidro Health
National City, CA
10.2023 - Current
- Assisted in patient intake processes, ensuring accurate completion of medical histories and documentation.
- Managed scheduling for patient appointments, optimizing office workflow and reducing wait times.
- Conducted vital sign assessments and prepared patients for neurological examinations with attention to detail.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Trained new medical assistants on office protocols and procedures, fostering a cohesive team environment.
- Implemented electronic health record (EHR) updates, ensuring accuracy of patient information for clinical staff use.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
MEDICAL ASSISTANT
East County Neurology Associates
La Mesa, CALIFORNIA
09.2021 - 10.2023
- Complete intakes, including measuring vital signs and documenting symptoms.
- I have experience doing front and back office work. Give the patient an alert phone.
- Use the Office Ally EHR system
- I have experience with giving B-12 injections and migraines.
- I have experience requesting a patient visit or procedure from Insurance Community Care, Golden prospect Primary Care. S.D Pace....
- Oversee patient check-in by pulling charts, checking data, and organizing paperwork
- Managed effective patient intakes by collecting dates, documenting vital signs, and updating charts.
- Complete intakes, measure vital signs, and document symptoms
- Support medical staff by answering phones and preparing new patient information
- Maintain team productivity by organizing charts, insurance forms, and patient documentation.
- Efficiently coordinated desk schedules based on patient and provider availability Recording vital statistics and information of patient's medical history in medical records
MEDICAL ASSISTANT
San Ysidro Health Paradise Hills
National City, CALIFORNIA
01.2020 - 03.2020
- Have been using the Nextgen system
- Complete intakes, measure vital signs, and document symptoms. Know how to do patient EKGs.
- Keep equipment ready for use with scheduled cleaning and sanitizing.
- Conducting interviews with patients to obtain medical information and measuring vital signs, weight and height
- Presenting patients to examination rooms and preparing them for doctors.
- Explaining treatment procedures, medications, diets or doctor's instructions to patients
- Preparing treatment rooms for patients' examinations and maintaining the cleanliness and hygiene of rooms.
- Giving a COVID Patient a Different Type Vaccine
Education
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute
Chula Vista, CALIFORNIA03.2020
Skills
Assisted in managing patient flow effectively
Supported communication in two languages to enhance service delivery(English/Arabic)
Languages
Arabic
Native or Bilingual
Timeline
Medical Assistant
San Ysidro Health
10.2023 - Current
MEDICAL ASSISTANT
East County Neurology Associates
09.2021 - 10.2023
MEDICAL ASSISTANT
San Ysidro Health Paradise Hills
01.2020 - 03.2020
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute