Sarah Silva
Bridgeport,CT
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Restaurant Waitress
Leontino's Restaurant
Bridgeport, CT
06.2022 - Current
- Multiple responsibilities such as, managing order-taking, drink refills, completing debit/cash payments and taking delivery orders over the phone.
- Participating in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware.
- Handled high-pressure situations addressing customer concerns professionally.
- Maintained clean and organized dining areas to uphold the restaurant hygiene.
- Monitored cash registers to ensure accuracy of all transactions while adhering to company policies regarding cash handling procedures
- Trained new employees in the use of point of sale system as well as menu items.
- Set dining tables according to type of event and service standards
- Scheduled parties and took reservations
Front Desk Receptionist
Long Ridge Dental
Bridgeport, CT
08.2023 - 08.2023
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of costumer service to all clients.
- Managed an organized front desk area, ensuring all forms were up to date.
- Performed data entry and administrative duties such as filing, scanning documents, updating database.
- Scheduled appointments for clients and provided updates on changes or cancellations upcoming visits.
- Monitored front desk traffic to support customer satisfaction.
Education
High School Diploma -
Colégio São José
Vila Velha - ES, 29100-201, Brazil12.2020
Skills
- Order accuracy
- Organizational skills
- Attention to detail
- Menu knowledge
- Team building
- Cash handling
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Front Desk Receptionist
Long Ridge Dental
08.2023 - 08.2023
Restaurant Waitress
Leontino's Restaurant
06.2022 - Current
High School Diploma -
Colégio São José