Naya Gonzalez
Houston
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed fed ex. Proven ability to deliver exceptional customer service and assistance, ensuring customer satisfaction. Skilled in operating cash registers with high accuracy, while demonstrating patience and empathy in fast-paced environments. Committed to meeting business needs through flexibility and teamwork.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Cypress, TX
05.2024 - 09.2026
- Operated material handling equipment to ensure efficient package movement.
- Sorted and organized packages according to delivery routes and schedules.
- Maintained cleanliness and safety standards in work area to prevent accidents.
- Assisted team members with loading and unloading operations, promoting teamwork.
Cashier
HEB Grocery Store
Pasadena, TX
03.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clothes Sorter
Goodwill Industries Of Houston
Pasadena, TX
08.2021 - 09.2022
- Sorted and categorized clothing donations based on quality and type.
- Operated sorting equipment to enhance efficiency in processing incoming inventory.
- Maintained cleanliness and organization of sorting area to ensure safety standards.
- Assisted team members in training new employees on sorting procedures.
Stocker
Burlingtons
Pasadena
05.2020 - 12.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Associate Degree - Business Administration
Ashworth College
Norcross, GAHigh School Diploma -
James Madison Online
Norcross, GA05.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Fast typing speed
- Deadline oriented
- Data entry
- Spreadsheet management
- Business administration
- Data collection
Additional Information
Certified in pallet jack training.
Timeline
Package Handler
FedEx
05.2024 - 09.2026
Cashier
HEB Grocery Store
03.2024 - 01.2025
Clothes Sorter
Goodwill Industries Of Houston
08.2021 - 09.2022
Stocker
Burlingtons
05.2020 - 12.2020
High School Diploma -
James Madison Online
Associate Degree - Business Administration
Ashworth College