Sarah Singh
Lyman
Summary
Results-driven professional with a focus on critical thinking and organization. Experienced in conducting assessments and working with multidisciplinary teams to optimize client outcomes. Skilled in client advocacy, staff development, and regulatory policy implementation. Track record of improving service effectiveness through collaborative efforts.
Overview
9
9
years of professional experience
Work History
Social Service Specialist 3
Washington State Department of Social and Health Services
Mount Vernon
12.2022 - Current
- Conducted assessments to determine eligibility for various assistance programs.
- Collaborated with multidisciplinary teams to develop tailored service plans.
- Provided information on program requirements and benefits to clients and families.
- Addressed client inquiries, resolving issues related to service delivery.
- Provided training to new staff members on the proper use of tools, equipment, supplies, processes. related to service operations.
- Facilitated communication among team members to enhance overall service effectiveness.
Social Service
Josephine Caring Community
Stanwood
10.2021 - 12.2022
- Advocated for clients to access essential social services and resources.
- Collaborated with external agencies to ensure continuity of care for clients.
- Coordinated discharge planning and ensured appropriate services through agency collaboration.
- Provided referrals to counseling and other social service agencies as needed.
- Assisted families in navigating complexities of social services systems.
- Ensured compliance with local, state, and federal regulations for social services programs.
Memory Care Director
Vineyard Park Mountlake Terrace-Care Partners
Mountlake Terrace
01.2018 - 10.2021
- Developed individualized care plans in collaboration with healthcare teams to enhance resident outcomes.
- Conducted regular assessments to evaluate resident needs and monitor progress.
- Ensured compliance with regulatory standards and safety protocols across all operations.
- Implemented engaging activities that stimulated cognitive function among residents.
- Provided tours of memory care unit to prospective residents and families, addressing inquiries about services.
- Coached new hires through onboarding processes to ensure comfort in roles and preparedness for responsibilities.
- Interviewed and hired skilled individuals, building a talented team dedicated to resident care.
- Monitored quality assurance processes, ensuring adherence to state regulations.
Disaster Action Team Member
American Red Cross
Everett
02.2017 - 01.2019
- Supported disaster response operations by distributing supplies to affected communities.
- Maintained inventory of emergency supplies and ensured proper storage protocols.
- Participated in regular team meetings to discuss operational updates and best practices.
- Rotated through series of different stations based on team needs.
Case Manager
Sunrise Services LLC
Everett
03.2017 - 01.2018
- Collaborated with local law enforcement during incidents and investigations to ensure community safety.
- Supervised over 20 staff members, conducting performance reviews, mentoring, and managing disciplinary actions.
- Worked with diverse clients to address issues and achieve goals related to community protection.
- Created and revised Functional Assessments, Positive Behavior Support Plans, and Restrictive Procedures for accuracy.
Education
Bachelor of Arts - Healthcare Administration
Ashford University
San Diego, CA12-2016
Skills
- Discharge planning and facilitation
- Client eligibility assessments
- Organization and multitasking
- Critical thinking and problem solving
- Interagency collaboration
- Electronic health records management
- Vulnerable population awareness
- Documentation and reporting
- Case management
- Regulatory compliance
- Policy research for compliance
- Client advocacy and support
- Physician order processing
- Report generation and tracking
- Staff training and development
- Task delegation strategies
- Time management techniques
Timeline
Social Service Specialist 3
Washington State Department of Social and Health Services
12.2022 - Current
Social Service
Josephine Caring Community
10.2021 - 12.2022
Memory Care Director
Vineyard Park Mountlake Terrace-Care Partners
01.2018 - 10.2021
Case Manager
Sunrise Services LLC
03.2017 - 01.2018
Disaster Action Team Member
American Red Cross
02.2017 - 01.2019
Bachelor of Arts - Healthcare Administration
Ashford University