Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Segars

Avondale Estates,GA

Summary

Self-directed and resourceful Chief of Staff with 10 years of experience successfully organizing, managing and delivering cross-functional projects. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent influencer and relationship builder with growth mindset and strong communications skills to summarize and present topics effectively to wide audience.

Overview

10
10
years of professional experience

Work History

Chief of Staff; Director of Product Strategy Ops

Mailchimp
04.2023 - Current
  • Led annual & in-year strategic planning across vast cross-functional network of stakeholders (incl. C-Suite leadership); doubling team scoping velocity
  • Optimized operating system for department of 150+ Design & Product employees, resulting in 110% increase in employee engagement & satisfaction
  • Supervised 14 person Product and Design Leadership team during ongoing post-merger operational transformation, incl. strategic workforce planning
  • Managed Product roadmap and helped develop 3 year Product strategy to maintain competitive advantage and reach fiscal growth targets

Senior Manager, Strategy

Mailchimp
08.2021 - 04.2023
  • Developed cross-functional people integration strategy for $12 billion acquisition, including identifying & driving 12 initiatives
  • Managed large-scale projects and introduced new systems, tools, and operational processes to achieve challenging objectives for Product Development operations
  • Streamlined Talent Acquisition process toward strategic workforce planning in order to meet post-merger headcount targets

Strategy & Operations Manager

Digital BCG
11.2019 - 08.2021
  • Managed evolution of firm-wide go to market strategy across 15+ sectors and 10 Practice Areas
  • Designed vision for next generation consulting team experience, and associated learning journeys & craft skills

Project Lead, Operational Innovations

BCG
04.2017 - 11.2019
  • Defined formal strategy for global roll out of major internal initiative for over 15k employees, with over 80% in adoption 6 months post launch
  • Developed competitive intelligence network of over 150 champions to fully embed long term change
  • Utilized Tableau and SQL language to perform large scale analytical project to understand user behavior to support executive business case
  • Served as product owner for custom development and launch of new intranet platform, viewed by over 2k users

Senior Consultant

Capgemini
06.2014 - 04.2017
  • Organized and report on all sales opportunities and financial forecasts for over 12 practice areas
  • Lead Business Analyst on $5.2 million infrastructure upgrade project for 18 months, and Project Manager/Scrum Master for 6 months

Education

Bachelor of Arts - History & International Affairs

University of Georgia
Athens, GA
05.2014

Skills

  • Chief of Staff
  • Strategy Operations Trailblazer
  • Executive Level Communication
  • Project & Program Management Expertise
  • Change Management Strategy
  • Operational Excellence
  • Agile Methodology
  • Strategic Workforce Planning

Timeline

Chief of Staff; Director of Product Strategy Ops

Mailchimp
04.2023 - Current

Senior Manager, Strategy

Mailchimp
08.2021 - 04.2023

Strategy & Operations Manager

Digital BCG
11.2019 - 08.2021

Project Lead, Operational Innovations

BCG
04.2017 - 11.2019

Senior Consultant

Capgemini
06.2014 - 04.2017

Bachelor of Arts - History & International Affairs

University of Georgia

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Sarah Segars