Sarah Smith
Fort Worth,TX
Summary
Results-oriented, mature student seeking industry internship to gain experience in preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
7
7
years of professional experience
Work History
OPERATIONS SPECIALIST
Allied Universal
01.2023 - Current
- Minimized financial losses by identifying fraudulent claims through thorough data-base analysis.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Accurately recorded new assignments from clients, effectively identifying the objectives and defining the investigative plan to complete the objectives.
- Efficiently communicated the objectives and the plan to both the client for confirmation and the investigator for execution
FRONT OFFICE MANAGER
Dr. Patrick Donovan
01.2017 - 01.2020
- Enhanced patient satisfaction through attentive service and prompt issue resolution through oral and written communication..
- Coordinated with other physician's offices to ensure smooth communication and timely completion of tasks.
- Maintained confidentiality of sensitive client information through adherence to strict privacy guidelines and protocols.
- Managed financial transactions, including processing payments, reconciling accounts, and generating reports as necessary.
- Expertly transcribed dictated EMG reports, workers' compensation visits, and pain management patient visits in a timely manner.
Subscriber Liasson
Geopolitical Futures
01.2017 - 01.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Accurately updated account information in detail-oriented notes to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Managed the reconciliation of accounts payable and receivable, ensuring accuracy in financial reporting.
DIRECTOR OF HOUSEHOLD MANAGEMENT
Smith Household
01.2020 - Current
- Developed financial and household management plan to enhance stability and security.
- Arranged and executed all scheduling needs within the home for 8 household members.
- Adaptable to change and able to calmly resolve the conflict between parties
Education
BA in Professional Writing -
MISSOURI STATE UNIVERSITY
03.2024
Medical Transcription -
MED WORKSHOPS
Skills
- Attention to Detail
- Reliability
- Professional Demeanor
- Adaptability and Flexibility
- Analytical Thinking
- Excellent Communication
- Editing and proofreading
- Technical research
- Instruction writing
- Healthcare knowledge
- Documentation Management
Websites
Awards
- Fall 2022 Dean's List
- Spring 2023 National Society of Collegiate Scholars Inductee
Timeline
OPERATIONS SPECIALIST
Allied Universal
01.2023 - Current
DIRECTOR OF HOUSEHOLD MANAGEMENT
Smith Household
01.2020 - Current
FRONT OFFICE MANAGER
Dr. Patrick Donovan
01.2017 - 01.2020
Subscriber Liasson
Geopolitical Futures
01.2017 - 01.2018
BA in Professional Writing -
MISSOURI STATE UNIVERSITY
Medical Transcription -
MED WORKSHOPS
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