Sarah Smith
Washingtonville
Summary
Compassionate Paraprofessional who is a detail-oriented professional with extensive experience in classroom management and customer service. Proven ability to multitask effectively while ensuring exceptional support for students, co-workers and efficient office operations.
Overview
24
24
years of professional experience
Work History
Paraprofessional
Columbiana Exempted Village School District
Columbiana
08.2014 - Current
- Organized classroom materials and resources to enhance learning environments.
- Supported students throughout academic instruction and assignments.
- Facilitated small-group learning by assisting children at stations.
- Implemented student's individualized IEP in collaboration with teacher and administrator guidance.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Applied positive reinforcement to redirect negative behaviors.
Bank Teller
JPMorgan Chase
Salem
07.2011 - 08.2014
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Adhered to security protocols to protect client information and assets.
- Served large number of customers during high volume shifts, maintaining composure and professionalism under pressure.
- Assisted team members during busy shifts to ensure efficient transaction processing and customer satisfaction.
- Handled large sums of money accurately, ensuring security protocols were upheld to protect client assets.
Medical Receptionist/Insurance Billing Clerk
Carradine Chiropractic
Boardman
06.2002 - 04.2009
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Verified insurance coverage for appointments and collected co-payments.
- Performed data entry for billing and collections procedures, ensuring accuracy and compliance with protocols.
- Maintained accurate records of billing activities and payments, facilitating streamlined financial operations.
- Managed office phone lines, checking voicemail, returning calls, and directing messages to team members to ensure effective communication.
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
Education
High School Diploma -
South Range High School
North Lima, OH06-1997
Skills
- Classroom management
- Student supervision
- Progress tracking
- Classroom organization
- Front desk management
- Billing management
- Multitasking capacity
- Team collaboration
Timeline
Paraprofessional
Columbiana Exempted Village School District
08.2014 - Current
Bank Teller
JPMorgan Chase
07.2011 - 08.2014
Medical Receptionist/Insurance Billing Clerk
Carradine Chiropractic
06.2002 - 04.2009
High School Diploma -
South Range High School