Sarah Stevens
Fayetteville,AR
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Scott Family Amazeum
Bentonville, Arkansas
06.2025 - 11.2025
- Guided customers in product selection while addressing inquiries to improve shopping experience.
- Operated cash register and processed customer transactions efficiently for optimal service.
- Ensured store cleanliness and strategically organized merchandise displays to attract customer attention.
- Learned inventory management procedures and participated in stock counts.
- Accurately picked and packed orders for timely shipment, ensuring customer satisfaction.
- Engaged visitors through interactive exhibits and educational programs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Restaurant Hostess
Joy Chinese Cuisine
Flower Mound, Texas
09.2023 - 05.2024
- Greeted guests warmly upon arrival, ensuring a pleasant first impression.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Provided menu information and answered guest inquiries with knowledge and professionalism.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and resolve service questions efficiently.
- Resolved guest complaints promptly to maintain a positive dining experience for all patrons.
- Assisted serving staff, food runners, and bussers in maintaining a presentable and welcoming dining room.
- Assisted in training new staff on hosting procedures and customer service standards.
- Completed daily side work tasks, including rolling silverware and folding napkins.
Education
High School Diploma -
Marcus High School
Flower Mound, Texas, TX06-2024
Bachelor of Arts - Criminology & Sociology
University of Arkansas
Fayetteville, Arkansas, AR05-2028
Skills
- Communication skills
- Team collaboration
- Active listening and empathy
- Attention to detail
- Time management
- Adaptability
- Problem solving
- Critical thinking
- Emotional intelligence
- Patience
- Professional appearance
- Reliability and punctuality
Languages
English
Full Professional
Timeline
Retail Sales Associate
Scott Family Amazeum
06.2025 - 11.2025
Restaurant Hostess
Joy Chinese Cuisine
09.2023 - 05.2024
High School Diploma -
Marcus High School
Bachelor of Arts - Criminology & Sociology
University of Arkansas