Energetic professional with experience in fast-paced entertainment industry. Successfully maintained upbeat attitude when communicating with patrons and performing daily activities. Friendly and outgoing with passion for creating lasting memories for others.
Overview
4
4
years of professional experience
Work History
Cast Member
Walt Disney World Parks and Resorts
Orlando
03.2023 - Current
Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
Monitored guest behavior to ensure safety protocols were followed throughout the facility.
Assisted guests with questions and concerns while providing exceptional customer service.
Assisted with set-up for private screenings or events held at the theater.
Resolved conflicts between guests or staff members in a professional manner.
Trained new cast members on procedures, policies, and safety regulations.
Managed crowd control during peak times to maintain orderliness in the facility.
Collaborated with colleagues to ensure efficient operations throughout shifts.
Interacted with guests to entertain and create fun atmosphere.
Operated specific rides and attractions safely to avoid accidents and injuries.
Bartender
Main St. Bar
Perry
12.2021 - 04.2023
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Adhered to state regulations regarding serving alcohol responsibly.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Greeted customers and provided excellent customer service.
Provided drink suggestions to customers based on their preferences.
Performed opening and closing duties including restocking supplies.
Processed payments accurately and efficiently with POS system.
Checked identification cards for proof of age prior to serving alcohol beverages.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Developed good working relationships with fellow employees through effective communication.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Assisted in setting up the bar for service shift.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Party Entertainer
Dream A Little Wish Entertainment
Perry
02.2021 - 03.2023
Greeted guests upon arrival and thanked them when they departed.
Maintained a professional demeanor throughout all events.
Supervised children's activities during events to prevent any accidents or injuries.
Provided face painting, balloon twisting, music, games, and other fun activities during events.
Ensured safety of all guests by monitoring activities closely.
Demonstrated proper techniques for playing various party games.
Adapted performance style based on age group at each event.
Created an enjoyable atmosphere by engaging guests in conversations.
Set up and took down decorations before and after parties.
Prepared materials ahead of time so that no detail was overlooked.
Managed multiple tasks while entertaining children at the same time.
Developed creative ideas for themed birthday parties.
Worked collaboratively with other entertainers to create unique experiences for guests.
Provided guidance on etiquette to young guests as needed.
Resolved conflicts between children in a calm and respectful manner.
Interacted with parents to ensure their satisfaction with services provided.
Created performance routines and compiled proposals for prospective clients.
Education
Bachelor of Science - Arts And Entertainment Management
University of Central Florida
Orlando, FL
12-2026
Associate of Science - General Studies
Georgia Military College
Milledgeville, GA
03-2023
High School Diploma -
Veterans High School
Kathleen, GA
05-2020
Skills
Event planning
Team collaboration
Customer service
Conflict resolution
Inventory management
Safety compliance
Guest engagement
Creative problem solving
Public speaking
Leadership qualities
Quick-learning
Adaptable
Accomplishments
Courtesy Cast Member of August 2024
Quarterly Award Winner (1st Quarter 2024)
References
References available upon request.
Timeline
Cast Member
Walt Disney World Parks and Resorts
03.2023 - Current
Bartender
Main St. Bar
12.2021 - 04.2023
Party Entertainer
Dream A Little Wish Entertainment
02.2021 - 03.2023
Bachelor of Science - Arts And Entertainment Management