Sarah Sutton
Dudley,NC
Summary
I offer exemplary professionalism, customer service, and complex problem solving in a variety of work fields.
Overview
5
5
years of professional experience
Work History
Sales Associate
Minuteman Foodmart
Goldsboro, NC
06.2023 - Current
- Greeted customers and provided exceptional customer service.
- Placed special orders and contacted alternative stores to locate requested items.
- Provided excellent service by facilitating customer exchanges and accepting returns.
- Managed cash register operations by counting currency, separating receipts, and reconciling balances.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Obtained signatures for financial documents and internal and external invoices.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Built relationships with customers to encourage repeat business.
Housekeeper and Storage Organizer
Regina King
Freemont, NC
07.2020 - 08.2024
- Organized closets with hangers for the clients' clothing items.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned rooms to occupant-ready status promptly.
- Developed and implemented organizational systems to streamline workflow processes.
- Identified areas of improvement in existing organizational structures.
Assistant to Baker
Rachael Taljaard
Four Oaks, NC
06.2022 - 06.2024
- Ensured kitchen equipment was operational, stocked with supplies, and maintained in a clean condition.
- Assisted in the preparation of dough for cakes, cookies, fondant, and other baked and ornamental goods.
- Maintained a clean and sanitary work area throughout the day.
- Weighed ingredients and monitored temperatures during baking processes.
- Monitored expiration dates on ingredients and finished products.
- Organized storage areas to ensure efficient use of space and easy access to items needed for production.
- Prepared fillings for pastries and other baked goods based on customer orders.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Worked closely with head baker to plan daily production schedules.
- Provided excellent customer service to foster satisfaction and loyalty.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Contributed to the punctual and flawless delivery of customized cakes with intricate designs and multiple layers.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Assistant Manager Trainee
Minuteman Foodmart
Goldsboro, NC
11.2023 - 04.2024
- Developed customer service and sales strategies to enhance standards, drive revenue growth, and optimize profitability.
- Maintained precise records of all daily transactions encompassing sales receipts, invoices, and payments.
- Managed daily counting and secure transportation of bank deposits.
- Analyzed customer feedback data and implemented changes accordingly.
- Managed the day-to-day operations of the store to ensure efficient workflow.
- Provided direction to team members regarding tasks, objectives and goals for each shift.
- Performed various administrative tasks including document filing, record updating, and report preparation.
- Provided prompt and effective resolutions or alternatives to fulfill customer needs and resolve their concerns.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant to the Event Coordinator
The Finest Details
Goldsboro, NC
01.2023 - 05.2023
- Assisted with setup and breakdown of ceremony and reception sites on the day of the wedding.
- Ensured all rental equipment was returned on time following completion of events.
- Maintained professional demeanor at all times while interacting with clients or attending wedding-related functions.
- Carefully packaged and unpacked fragile items such as glassware, vases, china, mirrors
- Assisted in preparatory related tasks in the days leading up to the event, wedding.
- Maintained inventory of all equipment used in the planning and executing of events.
Caretaker
Sara Arnette
Mount Olive, NC
06.2019 - 04.2022
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Organized storage areas in order to maximize space efficiency.
- Cleaned interior and exterior of windows.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared and served meals.
- Supported execution of safe outings by monitoring task-related hazards.
- Ensured proper care and hygiene of wound dressings and bandages.
- Oversaw the process of separating, preparing, and administering a range of medications.
- Monitored and regulated the stock of custodial supplies and kitchen inventory.
Education
Southern Wayne High School
Dudley, NC06-2023
Skills
- Multi-tasking strength
- Outgoing Personality
- Cash Handling Accuracy
- Complex Problem-Solving
- Customer Service
- Positive and professional
- Financial records analysis
- Teamwork and Collaboration
Timeline
Assistant Manager Trainee
Minuteman Foodmart
11.2023 - 04.2024
Sales Associate
Minuteman Foodmart
06.2023 - Current
Assistant to the Event Coordinator
The Finest Details
01.2023 - 05.2023
Assistant to Baker
Rachael Taljaard
06.2022 - 06.2024
Housekeeper and Storage Organizer
Regina King
07.2020 - 08.2024
Caretaker
Sara Arnette
06.2019 - 04.2022
Southern Wayne High School