Sarah Swartz
Huntington Beach,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and welcoming!
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Alley
Newport Beach , CA
2024.01 - 2024.03
- Greeted customers and escorted them to their tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
Barista
Starbucks
Huntington Beach , CA
2022.04 - 2023.05
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Associate of Arts - Fashion Design
Orange Coast College
Costa Mesa, CASkills
- Greeting guests
- Cash Handling
- Supply Restocking
- Customer Service
- Fast Learner
- Conflict Resolution
Goals
My hope for this year is to start my own clothing brand to vend local flea markets and live music performances. My passion is fashion. Im attending OCC this coming Fall to study Fashion Design, I'm ecstatic.
Timeline
Restaurant Hostess
The Alley
2024.01 - 2024.03
Barista
Starbucks
2022.04 - 2023.05
Associate of Arts - Fashion Design
Orange Coast College
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