Sarah Switalski
Salisbury,MD
Summary
Safety-conscious team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Intern
Wicomico Department Of Social Services
08.2023 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with clients by phone, email, or in-person to provide information.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Participated in professional development and training opportunities to enhance clinical skills.
Security Specialist
Target
11.2021 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Created and implemented security network framework across [Number] devices.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Partnered with Team Leads and Law Enforcement to deescalate potentially hazard situations
Manager
Island Creamery
04.2019 - 11.2021
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved marketing to attract new customers and promote business.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Conducted accurate inventories
- Balanced and maintained the registers
- Conducted hiring interviews
Front Desk Receptionist
Delmarva Aces
09.2019 - 11.2020
- Maintained confidentiality of sensitive data to protect customer and business information.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Compiled information from files and research to satisfy information requests.
- Worked with young children and parents
- organized and sold merchandise
Education
Bachelor of Arts - Social Work
Salisbury University
Salisbury, MD05.2024
Skills
- Crisis Management Plans
- Court Hearings
- Law Enforcement Collaboration
- CCTV Monitoring
- CPR Certified
- Write Reports
- Deescalation Training
- Keen Observer
- Narcan Trained
Community Service
United Way: Have assisted in building wheelchair ramps, putting gifts together for children and individuals with mental disabilities.
Hartley Hall: Aided the elderly at this nursing home, helped plan activities to keep them engaged.
Worcester Humane Society: Volunteered here to help the organization with adoptions.
Lynn Haven Baptist Church: Helped organize clothing drives/ assisted at local shelters.
Timeline
Intern
Wicomico Department Of Social Services
08.2023 - Current
Security Specialist
Target
11.2021 - Current
Front Desk Receptionist
Delmarva Aces
09.2019 - 11.2020
Manager
Island Creamery
04.2019 - 11.2021
Bachelor of Arts - Social Work
Salisbury University
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