Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Community Service
AssistantManager
SARAH TEJERA

SARAH TEJERA

Beaufort,S.C

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

19
19
years of professional experience

Work History

Relationship Banker

South Atlantic Bank
08.2022 - 10.2023
  • Built trust with customers by demonstrating knowledge of banking products and services.
  • Used multiple programs at once such Excel, Microsoft office, Argo, Iteller.
  • Managed daily operations of bank branch, including cash handling and balancing.
  • Provided guidance on how to use online banking platforms for accessing account information.
  • Assisted customers in opening new bank accounts, closing accounts and wiring funds.
  • Processed deposits, withdrawals, loan payments, transfers and check cashing for customers.
  • Attended training sessions to stay up-to-date on industry regulations and procedures.
  • Provided excellent customer service, resolving customer inquiries and complaints in a timely manner.
  • Executed wire transfers of funds.
  • Maintained the vault by ordering currency weekly and sending out currency.
  • Viewed cameras daily
  • Executed monthly audits and quarterly alarm test.
  • Collaborated with a Bi-lingual team that helped spanish speaking customers from all South Atlantic Bank branches.

Teller I

South State Bank
02.2015 - 03.2019
  • Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
  • Balanced cash drawer and maintained full accountability for assigned cash on hand.
  • Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
  • Completed financial transactions, including deposits, withdrawals, and loan payments.
  • Greeted customers with professionalism and friendly and courteous demeanor.
  • Balanced cash drawer daily at the end of each shift to ensure accuracy.
  • Ensured that all customer data was kept confidential according to bank policy standards.
  • Updated account information for customers when requested, including address changes or name modifications.
  • Ordered supplies
  • Back up vault-teller

Counter Manager

Belk-Lancome Cosmetics
02.2005 - 02.2015
  • Organized promotional events such as product demonstrations and special offers to attract customers.
  • Trained new employees on cash register operations, customer service, product knowledge, and store policies.
  • Assisted with visual merchandising initiatives that aligned with corporate branding guidelines.
  • Analyzed daily sales figures and used data-driven insights to identify trends in consumer behavior.
  • Developed training materials for staff members on topics such as product knowledge, upselling techniques.
  • Maintained inventory levels by analyzing stock reports, placing orders, and verifying deliveries.
  • Collaborated effectively with other departments within the organization to achieve common goals.

Education

Associate in Science (A.S.) - Early Childhood Education (AECE)

College of Sequoias
Visalia, CA
06.2003

High School Diploma - undefined

Tulare Western High School
Tulare, CA
06.1998

Skills

  • Regulatory compliance
  • Effective communication
  • Time management
  • Team collaboration
  • Attention to detail
  • Customer Service-oriented
  • Proficient in Spanish
  • Adaptability and flexibility
  • Multitasking
  • Scheduling and calendar management
  • Scheduling
  • Documentation and control
  • Meeting planning
  • Office management software
  • Phone and email etiquette
  • Problem-solving abilities
  • Reliability
  • Professionalism
  • Organizational skills
  • Recordkeeping requirements
  • Proficiency with Microsoft Excel and Word
  • Data entry

LANGUAGES

Spanish Fluent

Timeline

Relationship Banker

South Atlantic Bank
08.2022 - 10.2023

Teller I

South State Bank
02.2015 - 03.2019

Counter Manager

Belk-Lancome Cosmetics
02.2005 - 02.2015

High School Diploma - undefined

Tulare Western High School

Associate in Science (A.S.) - Early Childhood Education (AECE)

College of Sequoias

Community Service

CAPA, Ghost Tours Volunteer, Beaufort, SC, 2023-10, Present, Grew ability to work independently while completing assigned tasks without direct supervision.

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