
Dynamic leader with a proven track record of fostering teamwork and collaboration to drive performance improvement. Excelled as a Team Leader at Concentrix, skillfully managing diverse teams across multiple accounts, including Mercedes Benz. Known for exceptional problem-solving abilities and attention to detail, achieving a significant increase in team efficiency. Expert in coaching and mentoring.
Started as a CSR on Nationwide Account, moved to HRBlock as team leader in 2019. Worked as a team leader also on Citi Financial, and now on Mercedes Benz account