Open To Work
Sarah Thomas
Employment Source
Corydon,IN
Work Preference
Job Search Status:
Open to work
Work Type
Part TimeContract WorkSeasonal Work
Location Preference
Remote
Minimum Desired Compensation
$16/hr
Important To Me
Work-life balance
27
Years of experience
Reliable Job Title with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Work History
Customer Service Representative
1 Year 5 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Participated in training programs to enhance product knowledge and customer service skills.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
Bar Manager
13 Years 9 Months- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Combat Medical Specialist
7 Years 3 Months- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
Podiatrist Medical Assistant
3 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Promoted a welcoming environment for diverse clientele, addressing their unique needs with respect and empathy.
- Handled high-pressure situations calmly, managing emergency cases effectively and efficiently.
- Assisted with patient intake and documentation to ensure accurate record-keeping.
- Supported physicians during examinations by preparing instruments and assisting with procedures.
- Educated patients on post-treatment care and preventive measures for foot health.
- Managed appointment scheduling and follow-up calls to optimize clinic operations.
Registrar / Outpatient Scheduling Coordinator
1 Year 4 Months- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
EMT-Basic
1 Year 1 Month- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
Education
Diploma - Core 40
Skills
Strategic Oversight
Dining Room Management
Legal Compliance
Strategic Planning
Accomplishments
Served 7 years 3 months in the Indiana Army National Guard as a combat medic. Recruited other soldiers. Passed the required Indiana EMT basic test. Worked in dispatch as a civilian and worked with patients from 2001-2006. Received service ribbons.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of 4 staff members.
Timeline
Customer Service Representative
Employment Source
10.2024 - 03.2026Read More
Bar Manager
Colonial Lanes Bowling Center
07.2009 - 04.2023Read More
Podiatrist Medical Assistant
Achilles Podiatry
03.2005 - 06.2005Read More
Registrar / Outpatient Scheduling Coordinator
Winona Hospital
10.2003 - 02.2005Read More
EMT-Basic
Care Ambulance Service
05.2001 - 06.2002Read More
Combat Medical Specialist
Indiana Army National Guard
06.1999 - 09.2006Read More
Greensburg Community High School
Diploma from Core 40
Read More