Benefits Renewal Consultant
Open To Work
Sarah Thompson
Amplify HR Management
Palmetto,FL
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Important To Me
Career advancementCompany Culture
1
Certification
10
Years of experience
Senior Benefits Consultant advising employer clients on renewals, plan comparisons, and benefit communication. Prepares 30+ employer client renewals per month, benefit kits, delivers 30+ stakeholder plan presentations per quarter, and supports carrier setup plus year-round change processing at 97% to 98% accuracy with 2-15 Florida Insurance License credentials. Brings client service experience to help keep benefit decisions clear, organized, and ready for review.
Work History
3 Years 6 Months
04.2023 - Current
3 Years 6 Months
Benefits Renewal Consultant
Amplify HR Management | Northbrook, IL
04.2023 - Current
- Prepare 100+ employee benefit communications monthly to support clear enrollment understanding.
- Track 25-30 client renewals monthly to keep benefits packages current and organized.
- Obtain renewal details from carriers and brokers, then compare options for client presentations.
- Create polished benefits materials that explain plan details and support employee distribution.
- Coordinate with carriers to implement new plans and support competitive benefits strategies.
1 Year 11 Months
07.2021 - 06.2023
1 Year 11 Months
Accounts Receivable Specialist
New Life Tabernacle | Tampa, FL
07.2021 - 06.2023
- Reviewed 10 reports weekly to audit system data and catch discrepancies before they affected records.
- Recorded 150+ donation entries monthly in QuickBooks to keep contribution records accurate and up to date.
- Entered incoming donations and contributions into QuickBooks with consistent accuracy and timeliness.
- Supported the accounting department as a responsive point of contact for routine questions and follow-up.
- Maintained organized financial records and kept contribution data current across reporting cycles.
1 Year 3 Months
03.2021 - 06.2022
1 Year 3 Months
Senior Benefits Analyst
BKS Partners | Tampa, FL
03.2021 - 06.2022
- Coordinated 15 open enrollment updates annually with carriers and worksite employees across client plans.
- Managed 50 client benefits cases monthly, resolving day-to-day service issues and follow-up requests.
- Served as the main benefits contact for multiple clients, responding to questions and guiding routine account needs.
- Prepared benefit kits for worksite employees, translating plan details into clear, usable employee materials.
- Processed qualifying event and open enrollment changes with carriers throughout the year, maintaining accurate enrollment records.
1 Year 2 Months
12.2019 - 02.2021
1 Year 2 Months
Client Service Consultant
MetLife | Tampa, FL
12.2019 - 02.2021
- Reviewed 30 client account updates weekly to support billing accuracy and timely eligibility follow-up.
- Managed over 100 clients as the primary contact for eligibility and billing needs.
- Delivered client presentations on plan details and answered questions to improve understanding of coverage options.
- Coordinated internal audits and project follow-up while balancing competing deadlines and service requests.
- Tracked eligibility changes and billing issues across client accounts to support accurate records and consistent service.
2 Years 7 Months
03.2017 - 10.2019
2 Years 7 Months
Benefits Specialist
Engage PEO | St. Petersburg, FL
03.2017 - 10.2019
- Managed 10 open enrollment cases monthly while balancing ongoing service requests and deadlines.
- Provided 50+ customer inquiries weekly with clear guidance on benefits coverage, enrollments, and plan processes.
- Explained benefits options and enrollment steps to employees and customers in a professional, easy-to-follow manner.
- Supported ongoing benefits renewals by tracking questions, resolving process issues, and keeping cases moving.
- Maintained accurate service center follow-up across multiple active projects while delivering reliable customer support.
Education
Bachelor of Arts - Organizational Leadership
Urshan College | St. Louis, MO | 5 2020
Skills
Florida insurance license
QuickBooks
PrismHR
HR Pyramid
Microsoft Office
Microsoft Excel
Benefits renewals
Open enrollment administration
Certification
2-15 Life, Health and Annuity License
Timeline
Benefits Renewal Consultant
Amplify HR Management
04.2023 - CurrentRead more
Accounts Receivable Specialist
New Life Tabernacle
07.2021 - 06.2023Read more
Senior Benefits Analyst
BKS Partners
03.2021 - 06.2022Read more
Client Service Consultant
MetLife
12.2019 - 02.2021Read more
Benefits Specialist
Engage PEO
03.2017 - 10.2019Read more
Urshan College - Bachelor of Arts, Organizational Leadership
Read more