Sarah Thordarson
Deer Park,WA
Summary
Detail-oriented Loan Processor with extensive credit union experience, pursuing the Financial Crimes Analyst development role. Proven leader known for accuracy and process improvement. Strong communicator with problem-solving abilities in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Senior Consumer Processing Specialist
STCU
Liberty Lake, Washington
04.2020 - Current
- Prepare loan packages and perform quality checks on loans sent to processing.
- Complete loan fundings and disbursement of funds.
- Provide professional feedback and coaching to teammates and loan officers.
- Provide necessary documentation to guarantee approved lien position to the credit union.
- Actively participate in projects for the credit union.
- New staff training and coaching
Financial Investment Assistant
Horizon Credit Union
Spokane Valley, Washington
08.2018 - 04.2020
- Executed administrative and clerical tasks to support Financial Advisor's operations.
- Filter incoming phone calls to prioritize activity and reduce interruptions.
- Coordinated appointments and managed calendar, ensuring timely confirmations.
- Develop engagement campaigns to enhance staff morale and participation.
- Reviewed documents for accuracy before submission, tracked new business through outbound calls until completion.
Consumer Loan Officer
STCU
Liberty Lake, Washington
01.2011 - 01.2012
- Assist members and non-members with new loan requests originated over the telephone and online.
- Load and submit loan applications for all types of consumer loans and home equity loans.
- Demonstrated enthusiasm and expertise in STCU products, effectively addressing member inquiries.
- Assessed member needs to recommend appropriate loan products, enhancing customer satisfaction.
- Compiled and finalized month-end financial reports for management review.
Education
High School -
Riverside High School
Chattaroy, WA01-2000
Skills
- Lending & Member Service Knowledge
- Data entry
- Leadership
- Collaboration/Teamwork
- Communication
- Time Management
- Strong Work Ethic
- Dependable
- Meticulous
Timeline
Senior Consumer Processing Specialist
STCU
04.2020 - Current
Financial Investment Assistant
Horizon Credit Union
08.2018 - 04.2020
Consumer Loan Officer
STCU
01.2011 - 01.2012
High School -
Riverside High School