Sarah Thurman
Bethany,Oklahoma
Summary
•Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
•Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Co-Manager
Journeys Shoes
Oklahoma City, OK
01.2024 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Assisted customers with product selection while providing excellent customer service.
- Conducted weekly team meetings to discuss progress and address any issues or concerns.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Implemented successful business strategies to increase revenue and target new markets.
- Communicated regularly with corporate office regarding store operations, promotions, special events.
LEAD TEACHER, TODDLER ROOM
The Goddard school
Edmond, Oklahoma
01.2022 - 11.2023
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Established positive relationships with parents by engaging them in their child's education
- Followed licensing guidelines and company standards to optimize daily care of children
- Created and maintained a positive learning environment for all students, including those with special needs
- Engaged parents or guardians by connecting via phone or e-mail
- Utilized effective classroom management techniques to maintain order in the classroom
ASSISTANT TEACHER
Primrose school of Edmond
Edmond, Oklahoma
03.2021 - 12.2021
- Identified student needs and collaborated with staff members to assess and solve challenges
- Attended and participated in professional development activities and conferences to enhance skill and job knowledge
- Participated in faculty meetings to share ideas regarding curriculum development and improvement
- Mentored new teachers on the development of lesson plans and classroom management strategies
- Trained fellow teachers on how to effectively use educational software programs
- Conducted parent conferences throughout the school year to discuss student progress
- Collaborated with colleagues to develop innovative lesson plans that met state standards
- Assisted teachers with lesson plans and classroom activities, while encouraging student participation
- Cleaned classrooms and organized instruction materials in appropriate locations
- Developed and maintained consistent, positive relationships with children
- Helped to maintain a positive learning atmosphere in the classroom
- Explained and enforced classroom rules to create safe and disciplined learning environment
- Collaborated with other staff members to develop strategies for improving student performance
- Developed innovative approaches to engage students in the learning process through interactive activities and projects
- Defused arguments and problems between students and reported serious incidents to teachers and principal
- Implemented effective classroom management practices to ensure an orderly learning environment
WAITRESS/HOSTESS
Swadlys barbecue
Bethany, Oklahoma
07.2020 - 03.2021
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
TELEMARKETER SALES REPRESENTATIVE
Farmers insurance
Bethany, Oklahoma
06.2019 - 09.2019
- Managed customer accounts, including order entry, tracking, and follow-up calls
- Developed and implemented successful sales strategies to increase customer satisfaction
- Performed outbound cold calling on potential clients using provided lists or leads from other sources
- Resolved customer inquiries promptly and efficiently
Education
HIGH SCHOOL DIPLOMA -
Bethany high school
Bethany, Oklahoma06.2020
Skills
- Special Education
- Time Management
- Customer Service
- Well Control
- Socialization Techniques
- Positive Reinforcement
- Recruitment and hiring
- Store maintenance
- Staff leadership
- Strategic thinker
- Team building
- Training and mentoring
Certification
CPR and First Aid
References
References available upon request.
Timeline
Store Co-Manager
Journeys Shoes
01.2024 - Current
LEAD TEACHER, TODDLER ROOM
The Goddard school
01.2022 - 11.2023
ASSISTANT TEACHER
Primrose school of Edmond
03.2021 - 12.2021
WAITRESS/HOSTESS
Swadlys barbecue
07.2020 - 03.2021
TELEMARKETER SALES REPRESENTATIVE
Farmers insurance
06.2019 - 09.2019
HIGH SCHOOL DIPLOMA -
Bethany high school