Sarah Tilley
Bel Air,MD
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Brooms Bloom Dairy
03.2022 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Harford Technical High School
Bel Air05.2024
Skills
- Food inspection
- Safe Food Handling
- Cleaning and sanitizing
- Reliable and Responsible
- Team Player
- Exceptional customer service
Timeline
Server
Brooms Bloom Dairy
03.2022 - Current
High School Diploma -
Harford Technical High School
Similar Profiles
Genevieve SudbrinkGenevieve Sudbrink
Server at Brooms Bloom DairyServer at Brooms Bloom Dairy
Katharin ManleyKatharin Manley
Commercial Janitorial Cleaner at Rags, Brooms, MopsCommercial Janitorial Cleaner at Rags, Brooms, Mops
Pricila JuarezPricila Juarez
Professional Cleaner at Busy Brooms Cleaning ServiceProfessional Cleaner at Busy Brooms Cleaning Service