Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SARAH TOMASZEWSKI

Orland Park,Illinois

Summary

Highly skilled and certified Salesforce Administrator with 3 years of experience. Proven ability to manage all aspects of the Salesforce platform, including user management, customization, reporting, automating, and security. Demonstrated success in improving user adoption, streamlining processes, and driving business value through Salesforce optimization. Extended Salesforce's native functionalities by integrating it with complementary tools like Conga, Geopoint, Tableau, and Survey Monkey.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Salesforce Administrator

SkinCure Oncology
04.2021 - Current
  • Coached and oversaw the daily operations of a 4-person Salesforce Team
  • Leveraged Sales Cloud, Health Cloud, and Experience Cloud to deliver solutions to specific teams.
  • Enhanced Salesforce functionality by implementing various add-ons, including Conga, Geopoint, Survey Monkey, Tableau, Zapier, and Tibco.
  • Implemented a security model using profiles, permissions sets, public groups, sharing settings, and flow automation.
  • Troubleshooted and resolved user issues resulting in an over ninety percent user adaptation rate.
  • Demonstrated strong communication and presentation skills to effectively convey complex technical information during trainings.
  • Developed and implemented streamlined workflows in Salesforce Flow to improve data accuracy and reduce manual processing time.
  • Translated management requirements into effective user-friendly solutions.
  • Built accurate and insightful reports and dashboards in a timely manner.
  • Successfully upgraded and maintained the Salesforce instance, ensuring it remained compatible with the latest releases.
  • Utilized Lucidchart and Smartsheet to organize project plans, timelines, and workflows.

Supermum's Administrator Course

Trainee
09.2020 - 03.2021
  • Became proficient in admin skills in my forty days worth of official admin training
  • Acquired knowledge from both an experienced consultant and a trainer
  • Completed a case study that reflected a professional business analysis
  • Structured and maintained my own Demo org based on business requirements
  • Completed forty-eight hours of professional work experience with Supermum's consultancy partner, Exponent Partners
  • Automated processes using Flow, Workflow, and Process Builder
  • Set up org - new users, profiles
  • Managed Salesforce Security
  • Built custom objects and fields and worked with page layouts
  • Created record types, sales paths, and processes
  • Created validation rules, products, price books, folders and reports
  • Created email templates in both Classic and Lightning.

Motion Picture Studio Mechanics

Script Supervisor
12.2017 - 03.2021
  • Read, analyze, and tracked dialogue footage in the script
  • Managed continuity with attentiveness to detail
  • Followed and monitored dialogue and shot descriptions for every take
  • Managed progress reports to track duration of episode, editor notes, and scenes left to film
  • Problem solved with flexibility when Director/Actor changes a scene spontaneously.

Don's Hotdogs

Manager
05.2007 - 11.2017
  • Handled pay roll, book keeping, and cash register drawer counts
  • Managed and maintained schedules for employees
  • Trained employees to be proficient in designated skills
  • Exhibited and encouraged high work ethic for myself and employees during shift
  • Supervised kitchen staff to ensure food and sanitation regulations exceed code
  • Implemented job duties, while delivering friendly communication, with a focus on guest services
  • Managed and ordered the inventory of food and materials for the restaurant.

Education

Dreamforce
09.2022

Preparation For Admin Certification Webinar
07.2020

Virtual Trailhead Virtual Bootcamp For New Admins (TVB-201)
06.2020

Bachelor of Arts in Psychology -

Governors State University
University Park, Illinois
05.2016

Pursued Bachelor of Arts in German Education -

Illinois State University
Normal, Illinois
01.2013

Skills

  • Proficient in Microsoft Office Suite, Google Suite, and Salesforce
  • Written and Oral Communication
  • Project Management
  • Attention to Detail
  • Organization and Time Management
  • Motivated and Calm individual
  • Strong listening skills and willingness to learn

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder


Accomplishments

  • Tau Sigma National Honor Society - Fall 2015 to Present
  • Governors State University Dean's List - Spring 2015, Fall & Spring 2014
  • Certificate of Participation Intercultural Training - June 2013

Timeline

Lead Salesforce Administrator

SkinCure Oncology
04.2021 - Current

Supermum's Administrator Course

Trainee
09.2020 - 03.2021

Motion Picture Studio Mechanics

Script Supervisor
12.2017 - 03.2021

Don's Hotdogs

Manager
05.2007 - 11.2017

Dreamforce

Preparation For Admin Certification Webinar

Virtual Trailhead Virtual Bootcamp For New Admins (TVB-201)

Bachelor of Arts in Psychology -

Governors State University

Pursued Bachelor of Arts in German Education -

Illinois State University

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SARAH TOMASZEWSKI