Sarah Tracy
Summerville,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Old County Store
Summerville, SC
02.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Host
Cracker Barrel Old County Store
Summerville, SC
01.2024 - Current
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Served as point-of-contact for resolving guest complaints or special requests.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
Barista
Cuppa Manna
Summerville, SC
11.2023 - 12.2023
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Summerville High School
Summerville, SC05-2024
Skills
- Guest Engagement
- Supply Restocking
- Suggestive Selling
- Strong Work Ethic
- Professional Appearance
- POS operation
- Effective customer upselling
Affiliations
- Competitive Dancer for 11 years
Accomplishments
- Leadership role in multiple clubs in high school
- Captain of Dance Team in 2022-2023
Certification
- OSHA certified
Timeline
Server
Cracker Barrel Old County Store
02.2024 - Current
Host
Cracker Barrel Old County Store
01.2024 - Current
Barista
Cuppa Manna
11.2023 - 12.2023
High School Diploma -
Summerville High School
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