Sarah Tullis
Provo,Utah
Summary
Dynamic Account Manager offering expertise in detail-oriented technical work, retaining clients, and conflict resolution. Strong leader who is proficient in building trust, confident in decision-making, and proactive in proposing solutions both to clients and company leadership.
Overview
8
8
years of professional experience
Work History
Account Manager
The Yoga Underground
Provo, UT
05.2021 - Current
- Address problems with billing and service delivery to maintain and enhance client satisfaction
- Manage difficult customers with professionalism and appropriate solutions
- Gather feedback from clients, instructors, and owner of the studio
- Formulate proposals for modifications to enhance business processes and customer experience
- Educate clients on membership options
Caregiver and Home Therapy Aide
Home Health Care
Provo, UT
08.2017 - 04.2021
- Administer medication, shots, and topical ointments
- Led 1 hour daily aquatic therapy and strengthening sessions to build independence and increased mobility to a partially paralyzed patient
- Educate other home caregivers on correct patient care protocols and daily routine training
Intern/Coach
Wellness Bridge Gym
Spanish Fork, UT
07.2019 - 02.2020
- Create and facilitate 1 hour long workouts for 3-5 individuals who are 70+ years old
- Brainstormed the program with company leaders of how sessions could be improved; openly shared input on how to build the company
- Build confidence and teach independence to clients through rehabilitation, strengthening and assisting elderly
Volunteer
Church of Jesus Christ of Latter, Saints
, Scotland
01.2016 - 07.2017
- Instructed 100+ trainings on leadership, teaching skills, time management and conflict resolution to church volunteer’s
- Selected to provide care for and train new volunteers; oversaw the success of 60+ female volunteers for a 6-month period
Medical Assistant
Utah Valley OBGYN
American Fork, UT
01.2015 - 01.2016
- Charted and recorded medical history for patients and ordered doctors prescriptions and labs
- Assisted doctors during medical examinations procedures and surgery’s
- Made positive relations with the patients for the company
Education
Bachelor of Science - Exercise and Wellness, Family Studies
Brigham Young University
2021
Skills
- Independent decision making
- Clear communication
- Complaint resolution
- Account management
- Time Management
Timeline
Account Manager
The Yoga Underground
05.2021 - Current
Intern/Coach
Wellness Bridge Gym
07.2019 - 02.2020
Caregiver and Home Therapy Aide
Home Health Care
08.2017 - 04.2021
Volunteer
Church of Jesus Christ of Latter, Saints
01.2016 - 07.2017
Medical Assistant
Utah Valley OBGYN
01.2015 - 01.2016
Bachelor of Science - Exercise and Wellness, Family Studies
Brigham Young University