Sarah Vajhuabmuas

US Bank

Brooklyn Park, MN

01.2020 - Current

Greeted customers upon entering the bank and directed them to appropriate personnel or services.
Met with customers to analyze financial needs and maximize sales opportunities.
Advised customers on various financial products available from the bank.
Conducted account openings and closings for clients.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Educated customers on variety of retail products and digital solutions, enhancing customer experience.
Assisted and advised customers on using online and mobile banking systems.
Promoted additional bank services through personal contact with customers.
Reviewed existing accounts for accuracy of information and compliance with regulations.
Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
Responded promptly to customer queries and complaints to find solutions and diffuse tension.
Provided customer service to clients, including answering questions and resolving issues.
Used customer information to tailor recommendations to promote cashier's checks, travelers' checks and savings bonds.
Used currency-counting machine to count currency and received checks.