SARAH VALENTINE

Achieved timely stocking of merchandise, contributing to improved store presentation. Resolved logistical issues at Macy's, enhancing operational effectiveness. Cultivated strong teamwork to support overall productivity.

• Picker/Packer
• MACY'S WAREHOUSE | CHESHIRE, CT | DEC 2016-FEB 2017
• Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using scanners.
• Fulfilled orders quickly to accomplish challenging daily objectives.
• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
• Labeled boxes and placed in outbound collection areas.
• Selected items from bins, scanned tags with tracker and loaded onto cart.
• Packed fragile items with bubble wrap to prevent breakage during shipping.
• Limited damage to products and orders by using care when choosing items.
• Selected products and items from shelves and pallets for customer orders.
• Sales Representative
• CLEARVIEW | WATERBURY, CT | JAN 2013-JUN 2015
• Introduced customers to new offerings and updated accounts.
• Prepared and processed contracts and order forms for new and existing customers.
• Improved profitability and pipeline with multiple marketing channels and sales strategies.
• Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
• Built positive and productive customer connections to drive consistent sales.
• Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
• Maximized efficiency and time management by effectively planning and organizing client routes within territory.
• Established new customer accounts.
• Cashier
• WALGREENS | WATERBURY, CT | NOV 2011-JUN 2012
• Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
• Trained new team members in cash register operation, stock procedures and customer service.
• Assisted customers with account updates, new service additions and promotional offers.
• Helped customers find specific products, answering questions and offering advice.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Welcomed customers, offering assistance to help find necessary store items.
• Learned roles of other departments to provide coverage and keep store operational.
• Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
• Processed customer payments quickly and returned exact change and receipts.
• Properly verified customer identification for alcohol or tobacco purchases.
• Processed returned items in accordance with store policy.
• Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Worked closely with front-end staff to assist customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.