Sarah Van Doren
Millburn,NJ
Summary
Goal-oriented manager with extensive experience in the Event and Hospitality industries. Proven tract record of increasing productivity and customer satisfaction while driving revenue and sales. A collaborative team player with a positive demeanor poised to infuse positivity into daily operations.
Overview
12
12
years of professional experience
Work History
Event Sales Manager
Union Square Events
2022.01 - Current
- Collaborated as a vital member of a high-performing team, responsible for successfully selling off-premise events, generating $3 million in sales revenue
- Oversaw and managed a dedicated staffing team, fostering strong working relationships with all co-workers and stakeholders
- Played a pivotal role in training new team members, fostering a welcoming environment by providing comprehensive guidance and warm reception
- Developed compelling proposals and skillfully executed contracts, ensuring accurate and professional representation of business agreements
- Led the initiation of new projects and successfully executed the internal groundwork to ensure their successful implementation
- Demonstrated exceptional capability by assuming a substantial workload and executing it with a high level of proficiency
- Ensured best-in-class client service through seamless coordination among Sales, Culinary, Facilities & Booking teams
- Ensured lockstep alignment between clients and venues through meticulous attention to detail from approved plan to onsite execution at sensitive locations such as cultural institutions and private residences
- Embodied the USHG '51% mentality,' bringing excellence, hospitality, entrepreneurial spirit, and integrity into every aspect of day-to-day work
- Collaborated with culinary team members to provide feedback on the past season's menu to impact future menu development.
Guest Relations and Events Supervisor
Union Square Hospitality Group
2017.03 - 2020.03
- Effectively managed and supervised events and reservations and events across a portfolio of 12 prestigious NYC Restaurants
- Maintained seamless communication with guests through proficient phone and email correspondence
- Produced comprehensive reservation reports and distributed them to key stakeholders within the company, ensuring accurate and detailed communication.
Director of Tea, Guest Relations Supervisor
Eleven Madison Park
2012.06 - 2017.06
- Assumed diverse and significant responsibilities at a prestigious NYC restaurant distinguished with 3 Michelin stars and 4 New York stars
- Contributed as an integral member of the team that propelled the restaurant to achieve the prestigious ranking of number 1 in the world
- Assumed responsibility for inventory management and purchasing for the esteemed tea program, while also conducting educational classes on the tea for staff.
Education
Bachelor of Science - Resort and Lodging Management
California State University
Chico, CA06.2015
Skills
- Fluent in Spanish
- Sales and Marketing
- Team Management
- Training and Onboarding
- Project Management
- Communication
- Strategic planning
- Staff training
- Relationship building
- Networking abilities
- Event coordination
- Adaptability
Timeline
Event Sales Manager
Union Square Events
2022.01 - Current
Guest Relations and Events Supervisor
Union Square Hospitality Group
2017.03 - 2020.03
Director of Tea, Guest Relations Supervisor
Eleven Madison Park
2012.06 - 2017.06
Bachelor of Science - Resort and Lodging Management
California State University
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