Hi, I’m
Sarah Velasquez
Georgetown,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
years of professional experience
1
Certification
Work History
AME Movers
Admin Assistant
03.2021 - Current
Job overview
- Proficient in managing office operations, including scheduling moves and walk through appointments, answering phones, and handling correspondence
- Skilled in coordinating logistics for moving projects, organized with the ability to maintain detailed records and documentation
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Strong communication skills both written and verbal, for effectively liaising with clients, team members, and vendors; Ability to multitask and prioritize tasks in fast-paced environment.
Brew & Brew
GLG & L&O Bistro - General Manager
01.2018 - 03.2020
Job overview
- Run day-to-day, on-site operations with an ownership mentality
- Final decision maker for all FOH processes, service guidelines, inventory processes, and staffing.
- Managed employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Honest Mary's - Assistant Team Lead (Assistant GM)
09.2017 - 10.2018
Job overview
- Create weekly schedules to maximize positive workflow; supervise, educate & train all current and on boarding staff with training programs and team-building concepts and techniques
- Assisted the GM in overseeing daily operations, including staff management and customer service
- Supported in developing and implementing strategies to improve efficiency and profitability as well as implementing policies and procedures to ensure smooth operations.
Dulcis Almond Milks - Founder & Owner
07.2015 - 06.2017
Job overview
- Founded and established an almond milk company, conceptualizing and executing the business plan from inception to launch; Developed proprietary recipes for almond milk, ensuring high quality and consistency in taste and texture
- Sourced raw materials, equipment, and packaging materials from suppliers, negotiating contracts and managing vendor relationships to optimize cost and quality; Implemented production processes and quality control measures to maintain product integrity and safety standards
- Worked closely with creators to create a branding, packaging, and marketing materials to effectively promote the company's products, values, integrity and build brand awareness
- Connected with the Austin community at events such as the Edible Austin Children's Picnic, Renegade Craft Fair, Revelry Market, & ORIGINS Designer Market.
Caffe Medici - Assistant Manager & Barista
10.2014 - 11.2016
Job overview
- Work with the GM to implement ideas/programs within the company, diagnose problems & help find solutions, work to keep a better flow and clear line of communication between upper management and staff
- Provide exceptional customer service as a barista, ensuring a positive experience for all patrons through friendly interactions and efficient service
- Prepared and served a variety of coffee beverages and food items; Maintained cleanliness and organization of the café.
Well Scent- Organic Essential Oils + Nutraceuticals - Director of Operations
09.2013 - 10.2014
Job overview
- Directed all aspects of operations for company, overseeing production, supply chain management, and distribution activities
- Developed and implemented strategies to optimize production efficiency, reduce costs, and ensure quality
- Managed inventory levels and procurement of raw materials to meet production demands and minimize stock outs
- Cultivated strong relationships with suppliers, vendors, and partners to negotiate favorable terms and secure strategic partnerships for business growth.
Education
Temple CollegeTemple, TX
A.A.S. Degree in Respiratory Care from Respiratory Therapy
05.2013
Austin Community CollegeAustin, TX
from Basic Coursework
Georgetown High School
High School Diploma
05.2002
Skills
- Drawing from years of combined managerial and service industry expertise
- Proficiency extends to Google Docs, Spreadsheets, Word, Excel, with adeptness in PowerPoint presentations
- Typing speed clocks in at 70-80 words per minute
- Exemplify strong communication skills, adept at offering & receiving perceptive constructive criticism, and readily adaptable to change
- Renowned for meticulous attention to detail, coupled with a knack for problem solving
- Excel in organizational proficiency, adept at both time and project management
- Exhibit strong leadership qualities, thriving in challenging environments
- Adaptable nature
Certification
- ACLS
- PALS
- BLS
- NRP certified
- CRT
Timeline
Admin Assistant
AME Movers
03.2021 - Current
GLG & L&O Bistro - General Manager
Brew & Brew
01.2018 - 03.2020
Honest Mary's - Assistant Team Lead (Assistant GM)
09.2017 - 10.2018
Dulcis Almond Milks - Founder & Owner
07.2015 - 06.2017
Caffe Medici - Assistant Manager & Barista
10.2014 - 11.2016
Well Scent- Organic Essential Oils + Nutraceuticals - Director of Operations
09.2013 - 10.2014
Temple College
A.A.S. Degree in Respiratory Care from Respiratory Therapy
Austin Community College
from Basic Coursework
Georgetown High School
High School Diploma
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