Sarah Vernet
Brooklyn,NY
Summary
Dedicated and personable professional with over five years of customer service experience in fast-paced environments. Proven ability to manage high volumes of client interactions, handle transactions, and resolve issues with exceptional professionalism. Strong communication, organizational, and multitasking skills are complemented by a background in Human Biology and a keen interest in healthcare settings. Equipped to thrive in dynamic classroom environments as an educational support provider, fostering collaboration and addressing individual student needs while maintaining a focus on adaptability and achieving educational goals.
Professional educational support provider equipped to handle dynamic classroom environments and assist in delivering instructional activities. Capable of fostering collaborative atmosphere and addressing individual student needs. Reliable team player with strong focus on adaptability and achieving educational goals.
Overview
7
7
years of professional experience
Work History
Substitute Paraprofessional
DOE
Brooklyn, NY
12.2025 - Current
- Supported classroom activities and learning objectives for diverse student needs.
- Assisted teachers in implementing individualized education plans (IEPs) effectively.
- Monitored student progress, providing feedback to educators on performance and engagement.
- Fostered a positive learning environment, encouraging student participation and collaboration.
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Assisted in the development of classroom routines and procedures, reinforcing consistency and predictability for students.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Assisted in preparation of lesson materials, ensuring resources were ready for class activities.
- Coordinated with other paraprofessionals to share best practices and strategies for student success.
Cashier
Burlington
Brooklyn, NY
05.2019 - Current
- Provide high-volume customer service, assisting 100+ customers daily with purchases, questions, and concerns.
- Maintain accuracy in cash and card transactions; responsible for balancing drawers at opening and closing.
- Manage customer flow during peak hours with professionalism and efficiency.
- Support front-end operations, including scheduling breaks and ensuring coverage.
- Train new team members in store policies, customer interaction, and register systems.
- Recognized for punctuality, reliability, and calm demeanor under pressure.
- Managed cash registers, ensuring balanced drawers at the end of each shift.
- Processed transactions accurately and efficiently in a fast-paced retail environment.
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Trained new staff on register operations and customer service best practices.
- Resolved customer complaints effectively, improving overall satisfaction ratings in store feedback surveys.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Tutor
Family Members
Brooklyn, NY
09.2024 - 10.2025
- Developed personalized lesson plans to address individual student needs and learning styles.
- Facilitated one-on-one tutoring sessions, enhancing comprehension of complex subjects.
- Assessed student progress through regular evaluations and adjusted teaching strategies accordingly.
- Collaborated with parents to provide feedback on student performance and areas for improvement.
- Developed customized lesson plans to address individual student needs and learning styles.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Education
Bachelor of Arts - Human Biology
CUNY Hunter College
New York, NY06-2024
Skills
- Verbal & Written Communication
- Scheduling & Appointment Coordination
- Front Desk Support
- Microsoft Office / Basic EMR Familiarity
- Customer Service & Conflict Resolution
- Mathematics support
- Student engagement
- Bilingual
- Special education support
- Classroom supervision
- Classroom support
- Student needs support
- Behavioral support
Languages
English
Native or Bilingual
Timeline
Substitute Paraprofessional
DOE
12.2025 - Current
Tutor
Family Members
09.2024 - 10.2025
Cashier
Burlington
05.2019 - Current
Bachelor of Arts - Human Biology
CUNY Hunter College