Sarah Walker
Las Vegas,NV
Summary
Experienced hospitality professional with over 15 years of experience in fast-paced restaurant and bar settings. Known for delivering excellent customer service, managing busy shifts effectively, and maintaining a positive attitude consistently. Proficient in multitasking and supporting front-of-house teams. Excited to utilize my skills in future opportunities within the industry.
Overview
16
16
years of professional experience
Work History
Timeshare Sales Representative
El Dorado Resorts
Las Vegas, NV
01.2024 - 11.2024
- Leveraged strong customer service skills to build rapport with clients, adapting quickly to their needs.
- Demonstrated problem-solving and critical thinking in a dynamic, high-pressure environment.
Restaurant Manager
Ellis Island Casino, Hotel & Brewery and Village Pub T-3 McCarran
Las Vegas, NV
02.2023 - 12.2023
- Conducted floor walkthroughs to ensure guests received top-tier service, addressing needs promptly.
- Managed staff schedules and shift operations, maintaining a tidy and welcoming dining environment.
- Closed registers and POS systems, ensuring accuracy and efficiency at the end of shifts.
Shift Manager/Server
Farmtable Kitchen + Spirits
Las Vegas, NV
04.2020 - 02.2023
- Provided attentive service to guests in a high-volume restaurant, managing orders, delivering food, and ensuring satisfaction during 5-6 hour shifts.
- Maintained dining area cleanliness by pre-busing tables, refilling beverages, and restocking stations with utensils, napkins, and condiments.
- Collaborated with kitchen and bar staff to ensure accurate and timely food delivery, handling special requests efficiently.
- Trained new hires on service standards and oversaw opening/closing routines, demonstrating reliability and leadership.
Director of Operations
Juicy Seafood LLC
New York, NY
11.2008 - 02.2020
- Oversaw front-of-house operations across multiple high-volume restaurant openings, training servers to deliver excellent guest experiences.
- Managed hiring and onboarding, fostering teams skilled in table maintenance, guest interaction, and fast-paced service.
Skills
- Exceptional guest service and communication
- Table maintenance, pre-busing, and restocking
- Food and beverage delivery coordination
- Ability to stand/walk 8-10 hours and lift up to 50 lbs
- Team collaboration in high-volume settings
- Fluent English, self-driven, and positive attitude
Timeline
Timeshare Sales Representative
El Dorado Resorts
01.2024 - 11.2024
Restaurant Manager
Ellis Island Casino, Hotel & Brewery and Village Pub T-3 McCarran
02.2023 - 12.2023
Shift Manager/Server
Farmtable Kitchen + Spirits
04.2020 - 02.2023
Director of Operations
Juicy Seafood LLC
11.2008 - 02.2020