Summary
Overview
Work History
Skills
Timeline
Generic

Sarah Walker

Las Vegas,NV

Summary

Experienced hospitality professional with over 15 years of experience in fast-paced restaurant and bar settings. Known for delivering excellent customer service, managing busy shifts effectively, and maintaining a positive attitude consistently. Proficient in multitasking and supporting front-of-house teams. Excited to utilize my skills in future opportunities within the industry.

Overview

16
16
years of professional experience

Work History

Timeshare Sales Representative

El Dorado Resorts
01.2024 - 11.2024
  • Leveraged strong customer service skills to build rapport with clients, adapting quickly to their needs.
  • Demonstrated problem-solving and critical thinking in a dynamic, high-pressure environment.

Restaurant Manager

Ellis Island Casino, Hotel & Brewery and Village Pub T-3 McCarran
02.2023 - 12.2023
  • Conducted floor walkthroughs to ensure guests received top-tier service, addressing needs promptly.
  • Managed staff schedules and shift operations, maintaining a tidy and welcoming dining environment.
  • Closed registers and POS systems, ensuring accuracy and efficiency at the end of shifts.

Shift Manager/Server

Farmtable Kitchen + Spirits
04.2020 - 02.2023
  • Provided attentive service to guests in a high-volume restaurant, managing orders, delivering food, and ensuring satisfaction during 5-6 hour shifts.
  • Maintained dining area cleanliness by pre-busing tables, refilling beverages, and restocking stations with utensils, napkins, and condiments.
  • Collaborated with kitchen and bar staff to ensure accurate and timely food delivery, handling special requests efficiently.
  • Trained new hires on service standards and oversaw opening/closing routines, demonstrating reliability and leadership.

Director of Operations

Juicy Seafood LLC
11.2008 - 02.2020
  • Oversaw front-of-house operations across multiple high-volume restaurant openings, training servers to deliver excellent guest experiences.
  • Managed hiring and onboarding, fostering teams skilled in table maintenance, guest interaction, and fast-paced service.

Skills

  • Exceptional guest service and communication
  • Table maintenance, pre-busing, and restocking
  • Food and beverage delivery coordination
  • Ability to stand/walk 8-10 hours and lift up to 50 lbs
  • Team collaboration in high-volume settings
  • Fluent English, self-driven, and positive attitude

Timeline

Timeshare Sales Representative

El Dorado Resorts
01.2024 - 11.2024

Restaurant Manager

Ellis Island Casino, Hotel & Brewery and Village Pub T-3 McCarran
02.2023 - 12.2023

Shift Manager/Server

Farmtable Kitchen + Spirits
04.2020 - 02.2023

Director of Operations

Juicy Seafood LLC
11.2008 - 02.2020

Similar Profiles

CREATE PROFILE
Sarah Walker