Gaye Lynne Denny
Las Vegas,NV
Summary
Professional in timeshare sales with strong track record of driving revenue and building lasting client relationships. Adept at presenting complex information clearly, negotiating effectively, and closing deals. Known for collaborative approach and adaptability in fast-paced environments. Skilled in customer service, communication, and strategic planning.
Overview
26
26
years of professional experience
Work History
Timeshare Sales Representative
Starpoint Resort Group
07.2023 - 12.2024
- Maximized sales revenue by staying up-to-date on industry trends and tailoring presentations to showcase the most appealing features of each property.
- Continuously met or exceeded personal performance targets, earning recognition as a top-performing Timeshare Sales Representative within the organization.
- Exceeded monthly sales quotas consistently by employing persuasive communication techniques combined with an extensive knowledge of property offerings.
- Developed strong rapport with potential buyers to effectively close deals and secure long-term client loyalty.
Cemetery Counselor
Dignity Memorial
09.2020 - 03.2023
- Consistently met deadlines for processing paperwork related to burials, plot sales, transfers, deeds, or permits required by law enforcement agencies or insurance companies.
- Enhanced customer satisfaction by providing compassionate and professional assistance to grieving families during burial arrangements.
- Provided exceptional support to grieving families by empathetically answering questions about burials, schedules, and policies.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained high J.D. Power scores.
- Century Club Recipient
Apartment Locator
Apartment Options
06.2019 - 07.2020
- Collaborated closely with landlords ensuring smooth transitions during move-ins leading to stronger partnerships between agency and landlords.
- Saved clients time by conducting thorough research on potential apartments, including amenities, pricing, and availability.
- Streamlined the apartment search process for clients by maintaining an up-to-date database of available properties.
Timeshare Sales Representative
Vacation Village Resorts
01.2017 - 01.2017
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed strong rapport with potential buyers to effectively close deals.
- Fostered a positive work environment among colleagues by sharing best practices, offering support, and contributing to a high-performance team culture.
In-House Sales Timeshare Representative
Westgate Resorts
09.2015 - 01.2017
- Enhanced customer engagement by actively listening to client needs and providing tailored solutions.
- Addressed customer inquiries effectively, resulting in positive feedback and repeat business.
- Developed strong relationships with clients, ensuring satisfaction and loyalty.
- Improved client retention with personalized follow-up and customized service offerings.
- Assisted customers with product selection, leading to increased sales and satisfaction.
- Communicated product features clearly to help customers make informed decisions.
Legal Intake Intern
Levitt and Quinn Family Law
06.2013 - 11.2013
- Developed strong understanding of various practice areas within the law firm, expanding personal knowledge base.
- Facilitated better attorney-client relationships through clear, concise, and empathetic communication during interviews.
- Maintained strict confidentiality when handling sensitive client information, adhering to professional standards at all times.
- Supported positive office environment through collaborative work with fellow interns and staff members.
- Utilized exceptional organizational skills to maintain an orderly workspace conducive to productivity.
Casino Service Representative
Harrah's Entertainment
04.2009 - 09.2010
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Boosted casino reputation through consistently delivering friendly service.
- Promoted casino loyalty programs to increase repeat business and overall revenue.
- Developed strong relationships with guests, resulting in increased customer retention rates.
Timeshare Sales Representative
Diamond Resorts
06.1999 - 06.2000
- Continuously met or exceeded personal performance targets, earning recognition as a top-performing Timeshare Sales Representative within the organization.
- Enhanced company reputation by delivering exceptional customer service during all stages of the sales process, from initial contact to post-purchase followups.
- Exceeded monthly sales quotas consistently by employing persuasive communication techniques combined with an extensive knowledge of property offerings.
Education
Paralegal Studies
Western Business School
Los Angeles, CA01-1992
Skills
- Objection handling
- CRM proficiency
- Persuasive communication
- Closing deals
- Customer service
- Team collaboration
- Relationship building
- Product knowledge
- Self motivation
- Product and service knowledge
- Sales strategy
- Resourcefulness
Timeline
Timeshare Sales Representative
Starpoint Resort Group
07.2023 - 12.2024
Cemetery Counselor
Dignity Memorial
09.2020 - 03.2023
Apartment Locator
Apartment Options
06.2019 - 07.2020
Timeshare Sales Representative
Vacation Village Resorts
01.2017 - 01.2017
In-House Sales Timeshare Representative
Westgate Resorts
09.2015 - 01.2017
Legal Intake Intern
Levitt and Quinn Family Law
06.2013 - 11.2013
Casino Service Representative
Harrah's Entertainment
04.2009 - 09.2010
Timeshare Sales Representative
Diamond Resorts
06.1999 - 06.2000
Paralegal Studies
Western Business School
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