Sarah Walton
Mountain Top,PA
Summary
Results-oriented professional with a background in operations management and employee development. Known for creating SOPs and leveraging data analysis to boost team performance. Ready to enhance departmental efficiency and achieve ambitious operational goals while developing capable internal talent.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Adidas
08.2019 - 04.2024
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Handled employee time cards, tracked attendance, time off requests, and other minor HR tasks like disciplinary actions with HR sign offs for 15-25 employees
- Created standard operating procedure for a process that had no SOP
- Implemented and lead a 50% rate increase with my team to increase productivity to finish our department goals early so my team can switch to another department to get customer orders out faster
- Cross-department collaborations with associates and varying levels of management to ensure the building exceeded goals
- Data manipulation to build tools to track employee rate, errors, and performance trends to better lead my team to everyone's strengths
- Interviewing talent at the hourly level, both associates and shift leads
- Developed internal talent for problem solving roles and promotions. Many selected for trainer roles for multiple departments, 3 promoted to shift lead roles, 1 promoted to salaried supervisor role.
- Led daily team meetings to align on operational goals and performance metrics.
- Developed a department audit process to ensure mistakes are caught before being sent to the OSR
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Documenting accident reports thoroughly and accurately while sending employees out to an approved workers comp doctor if applicable
- Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
Package Handler & Arrival and Dispatch Clerk
FedEx Smartpost
07.2017 - 08.2019
- Operated material handling equipment to safely transport packages within facility.
- Coordinated with team members to ensure timely completion of daily shipping goals.
- Used hand-held scanners and physical logs to accurately track item movements.
- Communicated with drivers to resolve issues during transit.
- Maintained accurate logs of shipments and deliveries in tracking system.
- Performed yard checks and audits to ensure trailers and seals matched their yard location
- Coordinated trailer swaps with yard jockey along with floor dock manager to keep work flowing without impact to operations
Shift Supervisor
Sheetz
06.2014 - 08.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced strict food safety processes per company standard and federal law
- Trained, coached, and developed employees.
- Maintained a 0% attrition rate on 3rd shift during as well as 2 employee promotions to shift supervisors during my tenure.
Education
High School Diploma -
Hazleton Area High School
HazletonSkills
- Operations management
- Performance monitoring
- Task delegation
- Employee development
- Logistics coordination
- KPI tracking
- Data analysis
- Coaching and mentoring
- Cross-functional collaboration
- Multitasking and organization
- SOP creation
- Goal setting
Timeline
Operations Supervisor
Adidas
08.2019 - 04.2024
Package Handler & Arrival and Dispatch Clerk
FedEx Smartpost
07.2017 - 08.2019
Shift Supervisor
Sheetz
06.2014 - 08.2015
High School Diploma -
Hazleton Area High School