Dependable applicant with track record of success in academia, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious and hardworking.
Overview
3
3
years of professional experience
Work History
Information Center Assistant
University of Massachusetts Boston
Boston, MA
2022.12 - Current
Assist with customer requests and answer questions to improve satisfaction.
Provide customer service to callers by answering questions and providing requested information.
Intern
Bristol County District Attorney’s Office
New Bedford, MA
2023.05 - 2023.08
Supported various program activities, assisting with administrative tasks.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Maintained positive working relationship with fellow staff and management.
Cashier
Christmas Tree Shops
North Dartmouth, MA
2020.11 - 2023.07
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Arts - Criminal Justice and Psychology double-major
University of Massachusetts Boston
Boston, MA
2024-05
Cybersecurity: From Beginner To Expert - Certification Course -
Udemy, Inc.
Online
2024-03
Associate of Science - Criminal Justice
Bristol Community College
Fall River, MA
05.2022
High School Diploma -
Dartmouth High School
South Dartmouth, MA
06.2020
Skills
Quick Learner
Attention to Detail
Strong Academic Record
Teamwork and Collaboration
Telephone Etiquette
Leadership and Initiative
Accomplishments
Foster Furcolo Transfer Scholarship Recipient, April, 2022
Raymond J. Lavertue Sr. Criminal Justice Scholarship Recipient, May, 2022
References
References available upon request.
Timeline
Intern
Bristol County District Attorney’s Office
2023.05 - 2023.08
Information Center Assistant
University of Massachusetts Boston
2022.12 - Current
Cashier
Christmas Tree Shops
2020.11 - 2023.07
Bachelor of Arts - Criminal Justice and Psychology double-major
University of Massachusetts Boston
Cybersecurity: From Beginner To Expert - Certification Course -