Shawnette Hazel Paysinger
Student
Huntsville,Texas
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Information Center Assistant
Lowman Student Center
Huntsville, TX
02.2021 - Current
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Completed accurate daily scheduling and tabling documents, reports and invoices.
- Monitored premises, screened visitors, updated logs.
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
- Communicated with customers via phone and email and respond to inquiries.
Informal Staff
Recreational Sports
Huntsville, Tx
07.2020 - 01.2021
- Supervises the assigned program areas' day-to-day operations, provides guidance and supervision to the students and supports the recreational sports programs.
- Perform other duties as assigned, monitoring for dress code, enforcing towel policy, and cleaning.
Server
Cracker Barrel, Allen
06.2019 - 08.2020
- Delivered exceptional service by greeting customers in a friendly manner with excellent customer service and serving.
- Served guests promptly, kept my station organized and clean,suggested additional items to increase revenue and guests left satisfied.
Box Office Tactical Trainer
Studio Movie Grill
Plano, Tx
06.2018 - 03.2020
- Greeted and attended to guests, trained new employees on box office and ticket sales was trained on serving and as a runner for backup.
- Exceeded sales expectations, completed transactions on POS terminals, handled cash, ensured correct change, gave refunds, and balanced the drawer being accountable for receipts and tickets.
- Addressed and resolved customer complaints.
Education
High School Diploma -
Plano East Sr High School
Plano, TX 08.2016 - 06.2020
Bachelor of Arts - Criminal justice, Sociology
Sam Houston State University
Huntsville, TX 08.2020 - Current
Associate of Arts - Criminal Justice
Collin Community College
Plano, TX 08.2018 - 08.2020
Skills
Microsoft Office, Leadership, Time Management, Social Media Marketing, Training, Customerundefined
Timeline
Information Center Assistant
Lowman Student Center
02.2021 - Current
Bachelor of Arts - Criminal justice, Sociology
Sam Houston State University
08.2020 - Current
Informal Staff
Recreational Sports
07.2020 - 01.2021
Server
Cracker Barrel, Allen
06.2019 - 08.2020
Associate of Arts - Criminal Justice
Collin Community College
08.2018 - 08.2020
Box Office Tactical Trainer
Studio Movie Grill
06.2018 - 03.2020
High School Diploma -
Plano East Sr High School
08.2016 - 06.2020
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